Lauren Easterwood
Dallas,TX
Summary
Motivated undergraduate pursuing a Bachelor of Arts in Psychology, with minors in General Business and Human Resource Development. Seeking an entry-level position in Human Resources to engage in a rotational program that fosters development across key HR functions. Proficient in qualitative and quantitative analysis, with a strong ability to identify trends and draw actionable conclusions. Demonstrates a solid work ethic and thrives in collaborative team environments.
Overview
6
6
years of professional experience
Work History
Server
Woodstone Pizza Bar & Grill
Fayetteville, AR
07.2024 - 01.2025
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs
- Managed a high volume of customers during peak hours, maintaining efficient service
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions
- Assisted in training new waitstaff, sharing best practices, and improving overall team performance
- Contributed to the restaurant’s positive reputation by consistently delivering exceptional service and building rapport with regular patrons
Manager
Bahama Buck’s
Dallas, TX
06.2019 - 08.2023
- Improved customer satisfaction by addressing and resolving complaints promptly
- Streamlined store operations for increased efficiency, implementing new processes and procedures
- Developed strong working relationships with staff, fostering a positive work environment
- Managed inventory levels to minimize stockouts while reducing overhead costs
- Implemented staff training programs, enhancing product knowledge and improving customer service skills
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Education
Bachelor of Arts - Psychology
University of Arkansas
Fayetteville, AR05.2025
High School Diploma -
John Paul II High School
Plano, TX05.2021
Skills
- Relationship Building
- Advanced Problem-Solving
- Adaptability
- Upselling Techniques
- Team Leadership
- Leadership Development
- Team Collaboration
- Performance Improvement
- Precise Cash Management
- Clear Communication
Extracurricular Activities
Volunteer Experience: Prince of Peace Catholic Church Sister Parish (Honduras) Committee, Feed My Starving Children, JPII Summer Camp Counselor, St. Andrew's Prom Closet
Athletics: Competitive Club and School Volleyball Player (JPII Varsity Team Captain, Open-Level USA Volleyball Girls Junior player, Summit Volleyball Club)
Hobbies: International Travel, Cooking, Golf, Thrift Store Shopping
Timeline
Server
Woodstone Pizza Bar & Grill
07.2024 - 01.2025
Manager
Bahama Buck’s
06.2019 - 08.2023
Bachelor of Arts - Psychology
University of Arkansas
High School Diploma -
John Paul II High School
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