Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
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Lauren Ebright

5714 N. Via Umbrosa Tucson,AZ

Summary

Dynamic, caring and dedicated professional known for creating lasting connections and caring relationships. Extensive experience in customer service as a bookseller, hairstylist and salon owner. Passionate about reading and helping others.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Bookseller

Magnolia's Bookstore
12.2022 - 03.2025
  • Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
  • Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
  • Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
  • Provided exceptional customer service through active listening, addressing concerns promptly and professionally.
  • Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
  • Established strong relationships with customers to encourage repeat business.
  • Improved overall store appearance through regular cleaning tasks and attention to detail, contributing to a positive shopping experience for customers.
  • Processed payments and returns on company POS system using proper cash-handling procedures.
  • Collaborated with other staff to support smooth daily operations.
  • Processed incoming shipments efficiently, ensuring timely stocking of new releases and replenishment of bestsellers.

Hairstylist/Hair Salon Owner

Martha + Olive Organic Salon
01.2016 - 08.2021
  • Processed payments, entering sales in register for prompt customer service.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Implemented eco-friendly practices within the salon, reducing environmental impact while maintaining quality standards.
  • Established strong relationships with vendors, ensuring timely delivery of supplies and equipment maintenance support when needed.
  • Managed salon operations, ensuring efficient scheduling and high-quality customer service.

Hairstylist

James Alan Salon
06.2007 - 03.2013
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.

Bookseller

Edmonds Bookshop
01.2004 - 07.2005
  • Managed efficient cash register operations.
  • Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
  • Improved overall store appearance through regular cleaning tasks and attention to detail, contributing to a positive shopping experience for customers.

Education

Coach Training - Coaching

Co-Active Training Institute
10-2024

Cosmetology

Gary Manuel Aveda Institute
08-2005

Skills

  • Inventory management
  • Book categorization
  • Honest and dependable
  • Friendly and helpful
  • Creative thinking
  • Attention to detail
  • Customer service
  • Adaptable and flexible
  • Strong communication and interpersonal skills

Certification

- Co-Active Coach

Hobbies and Interests

  • Exploring various forms of art, such as painting, poetry, and fiction writing, to nurture creativity and personal growth.
  • Daily runner with a half-marathon under my belt
  • Lover of nature including river rafting, hiking and camping
  • Proud rescue dog mom!
  • Proud human kids mom!

Timeline

Bookseller

Magnolia's Bookstore
12.2022 - 03.2025

Hairstylist/Hair Salon Owner

Martha + Olive Organic Salon
01.2016 - 08.2021

Hairstylist

James Alan Salon
06.2007 - 03.2013

Bookseller

Edmonds Bookshop
01.2004 - 07.2005

Cosmetology

Gary Manuel Aveda Institute

Coach Training - Coaching

Co-Active Training Institute

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Lauren Ebright