Summary
Overview
Work History
Education
Skills
RN Council, Sales communication team, Mentorship program.
Timeline
Generic

Lauren Eguchi

Aurora,CO

Summary

Determined, strong-willed, and organized, seeking to use my extensive customer service skills to provide profound and positive experiences for future clients.

Overview

9
9
years of professional experience

Work History

Senior Restaurant

Fulfillment Sepcialist
10.2019 - Current
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Onboarding all new accounts onto the Grubhub Platform

Leasing Consultant

Arbors of Brookdale
06.2018 - 10.2019
  • Schedule and fulfill appointments for prospects to view the Community and successfully close on a company standard rate of 40% of traffic visiting the site to lease an apartment home.
  • Provide strong relationships with Residents to hold high resident retention and an occupancy rate minimum of 95% per month.
  • Promote outreach and marketing activities to build cliental and draw prospects interest to the Community.

Spa Manager, •Spa Manager

X-Sport Fitness
St. Charles, IL
01.2014 - 01.2016
  • Recruited on and off site by promoting sales within the spa to achieve a goal of five new clients per day.
  • Organized weekly meetings for spa employees to create incentives for short- and long-term goals and achievements.
  • Maintained monthly, owner set goals and surpassed year-over-year goals by 105-110%.

Front End Manager

Target
11.2011 - 02.2013
  • Performed up-keep of cash-wrap and guest services to provide exceptional experiences for guests.
  • Assessed daily achievements to set future goals for weekly and monthly growth of the department including closing on the sale of store credit cards.
  • Interacted with other departments to ensure steady flow of product replenish and customer satisfaction.

Manager

Oceans Tan
01.2010 - 06.2012
  • Gained strong knowledge in product usage and safety when placing orders for customer purchase.
  • Promoted the boutique location by participating in outreach at the surrounding College campus and local businesses to enhance membership and product sales.
  • Responsible for the hiring of new employees and ensuring they are in understanding of boutique regulations.

Education

High School Diploma -

Fleming Island High School, Community
Fleming Island, FL
05.2009

Skills

  • Customer Account Management
  • Understanding Customer Needs
  • Responding to Difficult Customers
  • Upbeat and Positive Personality
  • Building Customer Trust and Loyalty
  • Multitasking and Prioritization
  • Upselling Products and Services
  • Data Entry and Maintenance

RN Council, Sales communication team, Mentorship program.

For both the RN council and the sales communication teams I was one of the members and in those meetings we help better the communication across the board as well as host mixers for each departments to get to know each other better and learn what each department does.


In the mentorship program I assist one of the Managers in running the program to help onboard all new hires in the RO&I department.

Timeline

Senior Restaurant

Fulfillment Sepcialist
10.2019 - Current

Leasing Consultant

Arbors of Brookdale
06.2018 - 10.2019

Spa Manager, •Spa Manager

X-Sport Fitness
01.2014 - 01.2016

Front End Manager

Target
11.2011 - 02.2013

Manager

Oceans Tan
01.2010 - 06.2012

High School Diploma -

Fleming Island High School, Community

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Lauren Eguchi