Lauren Elaine Leight
Dynamic sales leader with over 21 years of consultative sales and business development experience, consistently exceeding quotas and driving revenue growth. Proven track record in managing multimillion-dollar territories and coaching high-performing teams to achieve exceptional results. Expertise in strategic account management, territory development, and contract negotiations, with a strong emphasis on cultivating executive relationships within the healthcare and commercial sectors. Committed to leveraging industry insights and innovative strategies to deliver sustainable business success.
Work History
Selling Sales Manager
2 Months- Lead and develop a high-performing team of Senior Account Executives responsible for selling Canon's comprehensive portfolio of office technology, managed IT services, software solutions, production print, and professional services within assigned territories.
- Maintain responsibility for an individual strategic sales territory, driving new business development, expanding existing customer relationships, negotiating agreements, and consistently achieving revenue and profit objectives.
- Established sales strategies and accountability measures ensuring quota attainment, pipeline growth, forecasting accuracy, and execution of key performance metrics.
- Conducted monthly business reviews, territory planning sessions, opportunity strategy meetings, and sales pipeline evaluations driving predictable revenue growth.
- Build and maintain executive-level relationships with customers, serving as a trusted advisor while supporting enterprise sales opportunities alongside team members.
- Analyzed sales data, forecasted business performance, and implemented action plans improving productivity, customer retention, and overall team results.
- Foster a culture of accountability, collaboration, and customer-centric selling while ensuring alignment with corporate objectives and strategic initiatives.
Major Account Sales Manager
5 Years 11 Months- Manage a team of senior sales representatives who sell Canon’s hardware and software technology-based solutions to companies within their assigned account list
- Train, develop, and coach current and new sales representatives to achieve 100% of quota and hit specific goals based on their specified development program
- Interviewed prospective sales representatives, conducted performance reviews, planned monthly goals, submitted accurate forecasts, and conducted ride days with sales team.
- Collaborated with management on market trends to develop strategies for penetrating new prospects.
- Implemented strategies to achieve annual budget of $5,946,000.
- Interview prospective sales representatives, conduct performance reviews, monthly plan and reviews, submit accurate forecasts, and conduct ride days with existing sales team.
- Collaborating with management on market trends to develop strategies to penetrate new prospects
Sales Manager
7 Years 6 Months- Manage a team of sales representatives who sell Canon’s hardware and software technology-based solutions to companies within their assigned account list
- Train, develop, and coach current and new sales representatives to achieve 100% of quota and hit specific goals based on their specified development program
- Implementing strategies to attain an annual budget of $3,532,548.00
- Collaborated with management on market trends, developing strategies to penetrate new prospects
- Implemented strategies to achieve annual budget of $3,532,548
- Interview prospective sales representatives, conduct performance reviews, monthly plan and reviews, submit accurate forecasts, and conduct ride days with existing sales team.
- Designed and implemented workshops to educate sales team on technology solutions
- Implement strategic goals for marketing campaigns to achieve target goals of 25% increase in new business accounts each year
- Designing and implementing workshops that introduce and educate sales on technology solutions
Senior Account Executive
5 Years 8 Months- Manage and develop 160 large size accounts in the core marketplace.
- Built strong customer relationships through executive presentations and analysis of workflows.
- Trained new hires and oversaw product and territory development.
- Achieved quarterly sales performance over 100% in 14 out of 20 quarters from 2007 to present.
- Recognized yearly sales performance over 100% 4 out of 5 years
- Top 3 SAE (Regionally) Awarded 3 times, 2007-current
- Top 10% Regional Performer 2007, 2010, 2011
- Sold Managed Print Services as the top representative in the nation.
- Sold Top Focus Cost Tracking Software Suite, achieving top national sales.
- Emerging Leader 2011, one of four regionally selected SAE's
- One of Top 2 out of 27 Reps in Philadelphia Sales Office 4 out of 5 years
Account Executive
7 Months- Managed 175 mid-large size accounts in core marketplace, ensuring client satisfaction and retention.
- Developed current business and established new relationships, contributing to overall revenue growth.
- Achieved regional recognition for outstanding performance in Demorama during 2006-2007.
- Achieved quarterly sales performance exceeding 100% for two consecutive quarters, demonstrating consistent sales excellence.
Account Representative
1 Year 6 Months- Called on 50% of churches and non-profits in Philadelphia to establish relationships and identify needs.
- Promoted in 2006 to manage outreach to all churches in Philadelphia, expanding territory and potential client base.
- Achieved sales performance exceeding 100% during annual review.
Mental Health Associate
8 Months- Co-led and initiated recreational, psychoeducational, and process groups as a therapist on the adult acute dual diagnosis unit, targeting behavioral dyscontrol.
- Contributed to a daily multidisciplinary unit treatment team that discussed patient treatment plans, psycho-therapeutic care, disposition, and aftercare planning.
- Conducted follow-up calls to individuals that were discharged from the CRC and recommended outpatient treatment. Individuals were instructed how to reaccess care and obtain referrals from their managed care insurance company.
- Conducted follow-up calls to discharged individuals, recommending outpatient treatment and guiding them on re-accessing care and obtaining insurance referrals.
- Completed clinical flow sheets, documenting fluid and caloric intake, meal intake percentages, and safety checks to ensure patient health monitoring.
- Observed initial unit psychiatric and nursing assessments and clinical evaluations in the Crisis Response Center that included extensive evaluations of individual symptoms, psychosocial stressors, pain and medical concerns.
Education
Bachelor of Science - Psychology
- Psychology Deans List, 2003-2004
- Psi Chi, Psychology Honor Society, inducted 2002 Psychology
- PSU Tennis Team 2000, 2001
- GPA: 3.4
Skills
Accomplishments
Leadership Service
Healthy Kids Running Series
Community Coordinator
(May 2018 – May 2023)
· Responsible for developing and coordinating a 5 week youth race series that will take place in the Fall and Spring each year
· Secure venue and permits required to host the event through local township
· Secure business sponsors and partnerships that will go to the funding of the event series
· Secure participants through marketing techniques and networking in the local community and schools
· Achieve target participant number of 200 children per series
· Secure volunteers to aid in the setup, execution and breakdown of the event
· Coordinate and run the event each week through delegation of tasks and communication with parents, children and businesses
Women in Leadership Levels (WILL Canon)
(January 2019 – Present)
· Personal development program that aims to strengthen the needs and skill of women in leadership levels and educating senior leaders on the value of sponsoring women to advance in the company
· Support Canons strategic direction and corporate culture
· Meet and strategize with appointment mentor/mentee monthly
Emerging Directors Program
(October 2023 – November 2024)
· Preparation program aimed to prepare Managers and Senior Managers to take the next step in their career.
· Build strategic understanding of leadership and the organization from an enterprise perspective
· Provide opportunities to enhance next level leadership skills