Lindy Feuerbach
Chicago
Summary
Retail management professional with proven track record in driving sales and enhancing customer experiences. Known for fostering collaborative environment that consistently meets sales targets. Reliable and adaptable, effectively responding to dynamic retail needs with strong leadership and communication skills.
Overview
21
21
years of professional experience
Work History
Assistant Selling Manager/Sales Lead
NEIMAN MARCUS, CHICAGO NORTH MICHIGAN AVE
05.2018 - Current
- Focused on recruiting, hiring, training and developing sales and support teams to optimize a Premier Luxury Experience for the customer and driving sales
- Coaches and mentors Associates through on-floor supervision: building relationships, create/track personalized goals and action plans, develop Luxury Level Service (in store service skills, personalized communication, education on services, product knowledge) in order to grow away from transactional sales to relationship based selling
- Implements company initiatives of Customer Cultivation, Omni Selling Tools, Omni Selling and Service
- Performs detailed action plans for store handed down by Market/Metro Managers
- Assists Sales/Group Manager to leverage reports to ensure team is achieving overall Client development and selling KPIs
- Independently conducts monthly, quarterly, and seasonal performance evaluations
- Partners with Sales/Group Managers to monitor performance of team members and identify opportunities
- Manage Scheduling with sensitivity to time off, promotional calendar, and business needs
- Ensures an inclusive culture by creating a safe work environment, monitoring compliance to policies
OST Associate Ladies Shoes
01.2018 - 01.2019
- Responsible for RFID scanning and ticketing
- Maintain a top ranking in the company for
- Executes decision making of stockroom flow
- Determines effective and efficient flow shoe display compliance through RFID technology
- Performs stocking duties; including processing, verifying incoming shipments, preparing merchandise for floor display, execution of various types of transfers to other locations strategies to maintain back of the house company standards
- Assistance with all fulfillment orders
Merchandising Lead
BLOOMINGDALES, CHICAGO N. MICHIGAN/ OLD ORCHARD
01.2012 - 01.2018
- Directs a team of sales professionals and business managers in the execution of new receipts
- Accountable for the overall implementation of department store presentation standards along with coordination of dozens of differing vendor standards
- Exercises independent judgment and discretion in developing merchandise flow strategies based on store specific challenges and customer expectations of brand integrity
- Partner with buyers and vendors on business opportunities regarding stock levels, markdown reductions to directly impact sales increases and profit margin improvements
- Directs logistics staff in the completion of various operational procedures to maximize sales, profitability
- Leader in creating successful and efficient action plans regarding new operational functions related to RFID tagging
- Received numerous individual and team corporate awards for merchandising/visual success while maintaining top results in all metrics of operational compliance
- Store consistently maintained a #1 ranking in low shortage performance
Merchandising Associate (Old Orchard)
BLOOMINGDALES, CHICAGO N. MICHIGAN/ OLD ORCHARD
01.2007 - 01.2012
- In charge of processing new receipts
- Adapts merchandise presentation based on current inventory levels and special product installations
- Supports sales staff in the overall customer experience
- Establish consistent rapport with selling associates in product knowledge and styling opportunities
- Execution of Feb ticket changes and POS signage
- Educate sales professionals on various changes in sales promotions
- Maintain records for Return to Vendor and various transfer logs
- Actively partner with management on shortage call outs as well as other logistical challenges
Sales Professional, Theory Specialist
MACY’S, CHICAGO STATE STREET
02.2007 - 04.2007
Sales Professional, Trim Shop Manager
LORD AND TAYLOR, CHICAGO WATER TOWER
11.2003 - 02.2007
Education
Bachelor of Fine Arts - Fashion Design
Illinois Institute of Art
01.2006
Skills
- Technical: Microsoft Office, Google Suite, UKG/Kronos
- Sales strategy development
- Brand promotion
- Sales presentations
- Client relationship management
Timeline
Assistant Selling Manager/Sales Lead
NEIMAN MARCUS, CHICAGO NORTH MICHIGAN AVE
05.2018 - Current
OST Associate Ladies Shoes
01.2018 - 01.2019
Merchandising Lead
BLOOMINGDALES, CHICAGO N. MICHIGAN/ OLD ORCHARD
01.2012 - 01.2018
Sales Professional, Theory Specialist
MACY’S, CHICAGO STATE STREET
02.2007 - 04.2007
Merchandising Associate (Old Orchard)
BLOOMINGDALES, CHICAGO N. MICHIGAN/ OLD ORCHARD
01.2007 - 01.2012
Sales Professional, Trim Shop Manager
LORD AND TAYLOR, CHICAGO WATER TOWER
11.2003 - 02.2007
Bachelor of Fine Arts - Fashion Design
Illinois Institute of Art
Similar Profiles
Gabriel SandovalGabriel Sandoval
Loss Prevention Investigator at Neiman MarcusLoss Prevention Investigator at Neiman Marcus
Ke-shun GreeneKe-shun Greene
Support Associate at Neiman MarcusSupport Associate at Neiman Marcus
Christina LlanesChristina Llanes
Buyer, Women's Sportswear and Lifestyle Apparel at Neiman MarcusBuyer, Women's Sportswear and Lifestyle Apparel at Neiman Marcus
Jacob StillmanJacob Stillman
Customer Growth Consultant at ToastCustomer Growth Consultant at Toast
Demetrius Ready Jr.Demetrius Ready Jr.
Manager at Take 5Manager at Take 5