Lauren Ferguson
Laurel,MD
Overview
2
2
years of professional experience
Work History
Hostess
Banditos Taco & Tequila
09.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, gave recommendations, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Packaged online orders while keeping front line organized and under control
Cashier/Customer Service
Harris Teeter
11.2022 - 08.2023
- Learned the importance of customer service with Harris Teeter's policies
- Interacted with customers of all ages
- Greeted customers daily
- Operated cash register and handled cash and cards daily
- Collaborated with a team.
Smoothie Barista
Sunset Raw Juice Bar
11.2021 - 08.2022
- Maintained and practiced a clean and organized smoothie bar area
- Interacted with customers, taking their orders, answering questions, recommendations, etc
- Handled cash and card transactions
- Learned about smoothie ingredients, including nutritional information and allergen awareness
- Worked with a team to make sure ingredients and supplies were well-stocked throughout the shift.
- Trained newley hired employees when needed
Education
High school diploma -
Atholton High School
Columbia, MD05.2024
Skills
- Cashiering
- Honor Roll Student (4 years)
- Experienced with teams
- Customer service (3 years)
- Order Taking
- Dining Room Management
- Content Creation & Editing
Languages
English
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Information
Milk & Honey Soaps Unpaid Internship (August 2023-present) - Created and designed content for social media page and edited Instagram and facebook captions. Also designed and sent out Emails about products and restocks to customers.
Timeline
Hostess
Banditos Taco & Tequila
09.2023 - Current
Cashier/Customer Service
Harris Teeter
11.2022 - 08.2023
Smoothie Barista
Sunset Raw Juice Bar
11.2021 - 08.2022
High school diploma -
Atholton High School
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