Alejandro Fernandez
Jacksonville Beach,FL
Summary
Reliable Sales Associate offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in retail areas and flexible with changing business needs.
Overview
4
4
years of professional experience
Work History
Cashier/Sales Associate
Gables Smoke Shop
01.2023 - 01.2024
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Seasonal Tech Sales Associate
Target
11.2022 - 01.2023
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier/Sales Associate
Royalty Smoke Shop
12.2021 - 11.2022
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier/Sales Associate
Gables Smoke Shop
04.2021 - 12.2021
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Cashier and Bagger
Walmart
10.2020 - 12.2020
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Supported cashier duties, expediting transactions and minimizing wait times for customers.
Seasonal Lot Associate and Blinds & Wall Associate
Home Depot
06.2020 - 10.2020
- Prioritized helping customers over completing other routine tasks in store.
- Escorted drivers to vehicles and helped load or carry large items.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associates in Science - Film Production Technology
Miami Dade College
Skills
- Point of Sale Systems
- Reliability and Punctuality
- Cash Drawer Balancing
- Cash Handling Expertise
- Bagging and Packaging
- Credit Card Processing
- Inventory Management
- Telephone Etiquette
Accomplishments
- Phi Theta Kappa Honor Society
- Eagle Scout Rank, Boy Scouts of America
- Order of the Arrow Distinction, Boy Scouts of America
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Cashier/Sales Associate
Gables Smoke Shop
01.2023 - 01.2024
Seasonal Tech Sales Associate
Target
11.2022 - 01.2023
Cashier/Sales Associate
Royalty Smoke Shop
12.2021 - 11.2022
Cashier/Sales Associate
Gables Smoke Shop
04.2021 - 12.2021
Cashier and Bagger
Walmart
10.2020 - 12.2020
Seasonal Lot Associate and Blinds & Wall Associate
Home Depot
06.2020 - 10.2020
Associates in Science - Film Production Technology
Miami Dade College