Lauren Flynn
Punta Gorda
Summary
Dynamic Credentialing Specialist II at TeleSpecialists, LLC, adept at managing compliance and enhancing operational efficiency. Proven expertise in credentialing documentation and strong problem-solving skills led to streamlined processes and improved team performance. Recognized for meticulous attention to detail and effective training and development of new staff members.
Overview
8
8
years of professional experience
Work History
Credentialing Specialist II
TeleSpecialists, LLC
09.2022 - Current
- Coordinated the verification of education, training, and professional experience for healthcare providers.
- Meticulously reviewed malpractice insurance, state licensure/DEA verifications, NPDB reports, AMA/AOiA profiles, and background checks on initial and reappointment files.
- Identified potential issues and escalated concerns to management promptly.
- Managed and maintained provider credentialing files ensuring compliance with regulatory standards.
- Collaborated with other teams to gather necessary documentation for provider applications.
- Assisted licensing team with projects for submitting state licensing applications to various state boards.
- Coordinated the evaluation and onboarding of new credentialing team members to ensure quality training.
Supervisor, Rapid Response Call Center
TeleSpecialists, LLC
04.2018 - 09.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Led emergent call center team for tele-neurologist and tele-psychiatrist for emergency and routine neurology consults.
- Streamlined tele-neurologist rounding schedule, enhancing operational efficiency.
- Collaborated with cross-functional teams to enhance communication and streamline processes in neurology and psychiatry emergency scenarios.
- Provided training and mentorship to new staff members, while maintaining policy and procedure documentation.
- Conducted regular performance evaluations and provided constructive feedback to enhance team skills.
Medical Assistant
North Port Primary Care
01.2017 - 04.2018
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed standard care procedures such as vaccinations, blood draws, vitals, lab sample collection, EKG's and aorta scans.
- Obtained patient medical history, medication information, vital signs and current complaints at intake.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained accurate records of customer payments.
Education
Associate of Applied Science - Health Information Technology
Rasmussen University
12-2025
Certificate of Technical Studies - Medical Assistant
Southern Technical College
Port Charlotte, FL06-2017
Skills
- Management collaboration
- Problem-solving
- Credentialing documentation
- Malpractice insurance verifications
- Credential verifications
- Training & development
- Organization & time management
- Analytical thinking
- Knowledge of Medical Education & terminology
- Attention to detail
Timeline
Credentialing Specialist II
TeleSpecialists, LLC
09.2022 - Current
Supervisor, Rapid Response Call Center
TeleSpecialists, LLC
04.2018 - 09.2022
Medical Assistant
North Port Primary Care
01.2017 - 04.2018
Associate of Applied Science - Health Information Technology
Rasmussen University
Certificate of Technical Studies - Medical Assistant
Southern Technical College
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