Lauren Gabriel
Middletown
Summary
Dynamic sales professional with proven expertise in customer relations and complex problem-solving. Consistently recognized as a top performer, leveraging effective communication and CRM tools to enhance client engagement and support team training initiatives.
Overview
8
8
years of professional experience
Work History
Sales Representative
Verizon
12.2022 - Current
- Exceeded sales targets by understanding customer needs and promoting tailored solutions.
- Developed strong relationships with clients through effective communication and follow-up strategies.
- Utilized CRM software to track sales activities and manage customer interactions effectively.
- Trained new hires on company policies, product knowledge, and best practices in customer engagement.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Merchandising Associate
Lowe's
10.2018 - 11.2022
- Managed product displays to maximize customer engagement and drive sales.
- Analyzed inventory levels to ensure optimal stock availability and reduce excess.
- Collaborated with cross-functional teams to implement merchandising strategies and promotions.
- Trained new associates on merchandising standards and best practices for product placement.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Contributed to positive workplace culture by collaborating effectively with colleagues across departments.
Education
Bachelor of Science - Graphic And Digital Design
AIC College of Design
Cincinnati, OH06.2018
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Complex Problem-solving
- Staff training
Accomplishments
- Managed 4 opportunities through my Verizon career.
- Supervised team of 9 or higher staff members.
- Ranked #1 in the Great Lakes territory for months straight for 2023 and 2025.
Timeline
Sales Representative
Verizon
12.2022 - Current
Merchandising Associate
Lowe's
10.2018 - 11.2022
Bachelor of Science - Graphic And Digital Design
AIC College of Design