Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Gagne

Thomaston,CT

Summary

Dedicated, professional, and organized server seeking to take interest in individuals' needs to the next level as a Radiology Tech Aide. Committed to assisting technicians in excellent patient care and learning more about the field of radiology through further education.

Overview

5
5
years of professional experience

Work History

Server

Black Rock Tavern and Restaurant
04.2022 - Current
  • Maintaining communication with other employees including bartenders and kitchen staff in order to keep service running efficiently
  • Maintaining cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Restocking supplies during downtime to continue meeting customer demand for products and services.
  • Practicing good time management to deliver customers' prepared orders quickly and accurately.
  • Following food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Cultivating warm relationships with both new and regular customers.

Sales Associate

Blueprint CT Kitchen
05.2021 - 12.2021
  • Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Practiced excellent in-person and over-the-phone communication with customers to assist with orders, locating products, wrapping gifts, special shipments and deliveries, etc.

Ski Technician

Mohawk Mountain Ski Area
01.2019 - 03.2021
  • Extensive knowledge of ski and snowboard construction, maintenance, mechanics, function, style and brand.
  • Ability to tune skis including waxing and sharpening.
  • Ability to match skiers with the right equipment for them based on a range of factors including skier height, weight, age, level of experience, skiing style, terrain of choice, location of choice, and more.
  • Acquired substantial experience in customer service and guest relations while developing meaningful rapports with new and returning customers.

Rentals Expediter and Boot Fitter

Mohawk Mountain Ski Area
01.2019 - 03.2020
  • Extensive knowledge of skis and ski boot fit, function, style, brand, and more.
  • Substantial experience in customer service and guest relations.
  • Only lower-level employee to have an administrative login to the Mohawk Mountain rental department’s online database.

Education

Associate of Science - General Studies

Naugatuck Valley Community College
750 Chase Parkway, Waterbury, CT
01.2023

Skills

  • In-person and phone customer service experience
  • Strong leadership skills
  • Excellent communication skills
  • Ability to establish valuable rapports (with customers, coworkers, employers, etc)
  • Unparalleled critical and creative thinking skills
  • Ability to work and manage many tasks efficiently under pressure and time constraints
  • Self-starter, takes initiative in both individual and group tasks
  • Ability to work peacefully and effectively with others

Timeline

Server

Black Rock Tavern and Restaurant
04.2022 - Current

Sales Associate

Blueprint CT Kitchen
05.2021 - 12.2021

Ski Technician

Mohawk Mountain Ski Area
01.2019 - 03.2021

Rentals Expediter and Boot Fitter

Mohawk Mountain Ski Area
01.2019 - 03.2020

Associate of Science - General Studies

Naugatuck Valley Community College

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Lauren Gagne