Lauren Gardner
Kingston,Pennsylvania
Summary
Enthusiastic and motivated full-time student pursuing a degree in Communications with a focus on Journalism. Demonstrates strong writing, editing, and research skills, complemented by practical experience in various media formats, including print, digital, and social media. Passionate about storytelling and committed to informing and engaging audiences. Eager to contribute creative ideas and collaborate with professionals in a dynamic news environment through an internship position. Adept at working under tight deadlines and excited to further develop skills in a hands-on setting
Overview
7
7
years of professional experience
1
1
Certification
Work History
Merchandise Coordinator
Marshalls
Wilkes-Barre, PA
07.2022 - Current
- Responsible for overseeing incoming merchandise.
- Assigned tasks to associates and ensured completion of assigned tasks.
- Provided regular updates to managers regarding tasks and projects completed by associates.
- Successfully identified problems and provided effective resolutions while working under pressure.
- Adapting to change while adhering to all safety procedures and conferring with my work partner to collaborate on new ideas.
- Developed and implemented strategies for optimizing product display, placement and availability in store.
- Analyzed sales data to identify trends, forecast demand and plan purchasing accordingly.
- Maintained product inventory and tracked stock levels to ensure accurate record keeping.
News Staff
Times Leader
Wilkes-, Pennsylvania
05.2021 - 03.2022
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Lead Cashier
Marshalls
Wilkes-Barre, Pennsylvania
09.2018 - 05.2021
- Assisted with training new cashiers in departmental operations and procedures.
- Ensured accuracy of all transactions by verifying prices, quantities, discounts.
- Balanced the daily tills at end of shift and prepared bank deposits for pick up.
- Handled escalated customer service issues professionally and courteously.
Sales Associate
Humphery's Childrens Apparel and Toys
Shavertown, Pennsylvania
06.2017 - 09.2018
- Assisted customers with product selection, sizing, and styling.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
Education
Bachelor of Arts - Communciations Studies
Wilkes University
Wilkes-Barre12-2024
Associate of Applied Science - Audio And Video Technology
Luzerne County Community College
Nanticoke, PA08-2019
Skills
- Strategic Space Planning
- Effective Negotiations
- Promotional Campaign Development
- Contract Preparation
- Time Management
- Building rapport
- Problem-Solving
- Positive and professional
- Multi-tasking strength
Accomplishments
- Associate of the quarter
- Coordinator of the quarter
Certification
- Social & Behavioral Research - Basic/Refresher (Curriculum Group) Social & Behavioral Research (Course Learner Group) 1 - Basic Course (Stage) through Citi Program
Timeline
Merchandise Coordinator
Marshalls
07.2022 - Current
News Staff
Times Leader
05.2021 - 03.2022
Lead Cashier
Marshalls
09.2018 - 05.2021
Sales Associate
Humphery's Childrens Apparel and Toys
06.2017 - 09.2018
- Social & Behavioral Research - Basic/Refresher (Curriculum Group) Social & Behavioral Research (Course Learner Group) 1 - Basic Course (Stage) through Citi Program
Bachelor of Arts - Communciations Studies
Wilkes University
Associate of Applied Science - Audio And Video Technology
Luzerne County Community College
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