Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Garibay

Houston,United States

Summary

Proven to excel in high-pressure environments, I leveraged strong communication and reliability to enhance delivery efficiency at Amazon and improve patient and guest experiences at Covenant Medical Center and Star ER. My adeptness at navigating and managing high-stress situations showcases my hard and soft skills, contributing significantly to team and operational success.

Overview

8
8
years of professional experience

Work History

Amazon Flex Driver

Amazon
08.2022 - 01.2025
  • Ensured seamless communication with dispatch and management regarding discrepancies encountered.
  • Effectively fostered a positive work environment.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Patient Access Specialist

Covenant Medical Center
01.2021 - 07.2021
  • Served as first point of contact for patients, ensuring a smooth and efficient process.
  • Resolved guest conflicts in a diplomatic manner, managing mutually beneficial solutions.

Front Desk Registrar

Star ER
08.2016 - 03.2020
  • Enhanced guest experience by providing personalized service and maintaining a professional demeanor.
  • Updated reservation system consistently to ensure accuracy in bookings and minimize potential scheduling conflicts.
  • Assisted in training new front desk staff members on best practices for customer service excellence within the hospitality industry.

Education

Bachelor in Animal Science - Animal Production

Texas Tech University
Lubbock, TX
12-2024

Skills

  • Attention to detail
  • Communication clarity
  • Accurate record management
  • Positive Interpersonal Skills

Timeline

Amazon Flex Driver

Amazon
08.2022 - 01.2025

Patient Access Specialist

Covenant Medical Center
01.2021 - 07.2021

Front Desk Registrar

Star ER
08.2016 - 03.2020

Bachelor in Animal Science - Animal Production

Texas Tech University

Similar Profiles

CREATE PROFILE
Lauren Garibay