Lauren Gary
Visalia,CA
Summary
Dedicated Customer Service Professional with practiced interactive skills to deliver premium customer service to clients. Offering collaborative and adaptive skills to work seamlessly with team members in a fast-paced environment to drive the attainment of collective goals.
Overview
6
6
years of professional experience
Work History
Staffing Consultant
Spherion Staffing
Visalia, CA
09.2022 - Current
- Coordinated and administered job fairs and other recruitment events to engage potential talent.
- Negotiated competitive salary packages and benefits on behalf of clients to secure top candidates for their teams.
- Administered employee benefits programs and assisted with open enrollment.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Assisted with writing job postings and job descriptions for boards.
- Collaborated with human resources professionals to determine target candidates.
- Developed and implemented onboarding and orientation programs for new employees.
- Facilitated smooth employee transitions with comprehensive onboarding program.
- Wrote customized job postings based on company requirements and target candidate demographics.
- Completed human resource operational requirements by scheduling and assigning employees.
- Developed guidelines, questionnaires and processes for assessing, interviewing, and onboarding phases.
- Maintained up-to-date knowledge of industry trends and changes in recruiting regulations to better serve clientele.
- Expanded network of potential candidates through consistent outreach efforts at career fairs, industry conferences, and online platforms such as LinkedIn.
Lab Technologist
Leprino Foods
Lemoore, CA
02.2022 - 08.2023
- Supported laboratory operations by maintaining up-to-date knowledge of industry regulations and best practices.
- Recorded and analyzed data to produce reports of results.
- Coordinated and managed laboratory projects and experiments.
- Championed a culture of continuous improvement by actively seeking feedback from colleagues and incorporating constructive suggestions into daily work practices.
- Monitored and documented safety standards to verify compliance.
- Ensured compliance with regulatory requirements through diligent documentation and record-keeping practices.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Conducted research experiments to test and validate new technologies.
Human Resources Safety Assistant
Central Valley Meat Co
Hanford, CA
05.2020 - 01.2022
- Maintained up-to-date knowledge of industry standards, incorporating best practices into daily operations as needed.
- Provided health and safety training to employees regarding safety protocols.
- Investigated and reported on hazardous materials spills, fires and other emergencies.
- Recognized, documented, and advised on removal of hazards.
- Participated in company-wide safety audits, identifying areas of improvement and proposing corrective actions.
- Provided assistance in managing health and safety programs aligned with industry standards.
- Monitored safety and assessed risk levels and mitigation strategies at industrial worksites and on construction jobs.
- Collaborated with other departments to integrate safety in all aspects of organization.
Restaurant Hostess
Tahoe Joe's Famous Steakhouse
Visalia, CA
03.2018 - 06.2019
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Delivered pick-up and curbside orders to guests.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
Education
High School Diploma -
El Diamante High School
Visalia, CA06.2018
Skills
- Employee Relations
- Job market understanding
- Recruitment and hiring
- Training and mentoring
- Strong Organization
- Microsoft Office
- Data Analysis
- Customer Service
- Data Entry
- Critical Thinking
- Coordination
- Problem Resolution
- Computer Skills
Timeline
Staffing Consultant
Spherion Staffing
09.2022 - Current
Lab Technologist
Leprino Foods
02.2022 - 08.2023
Human Resources Safety Assistant
Central Valley Meat Co
05.2020 - 01.2022
Restaurant Hostess
Tahoe Joe's Famous Steakhouse
03.2018 - 06.2019
High School Diploma -
El Diamante High School