Lauren Gates
Lynnwood
Summary
Caring and enthusiastic individual experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature, and proactive approach to solving problems and managing conflict.
Overview
7
7
years of professional experience
Work History
Phlebotomist
Evergreenhealth
11.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Seasonal Sales Associate
Bath & Bodyworks
09.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Shift Supervisor
Starbucks
11.2017 - 04.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Tutor
Huntington Learning Center
08.2023 - 12.2023
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
Education
Associate's Degree - Elementary Education
Southwestern College
Chula Vista, CABachelor's Degree - Liberal Studies
Arizona State University
Tempe, AZ12.2018
Skills
- Excellent Communication
- Patience and empathy
- Multitasking Abilities
- Active listening
- Certified in CPR/AED
- First Aid Certified
Timeline
Phlebotomist
Evergreenhealth
11.2024 - Current
Seasonal Sales Associate
Bath & Bodyworks
09.2024 - 02.2025
Tutor
Huntington Learning Center
08.2023 - 12.2023
Shift Supervisor
Starbucks
11.2017 - 04.2024
Associate's Degree - Elementary Education
Southwestern College
Bachelor's Degree - Liberal Studies
Arizona State University
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