Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Satyra Veliz

Emmaus,PA

Summary

A reliable professional with exceptional experience in the work industry. Brings excellent customer service skills, strong initiative, and a positive work ethic to the work environment.

Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.

Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Phlebotomist

Health Network Labs
08.2025 - Current
  • Proficient in the use of medical equipment, including needles, syringes, tourniquets, and blood collection tubes.
  • Interacts with patients compassionately and professionally, providing reassurance and explaining procedures.
  • Prepares and labels blood samples accurately, following strict infection control protocols.
  • Collect blood samples using venipuncture or capillary puncture procedures for 15–35 donors daily

Certified Nursing Assistant

Lehigh Valley Health Network
08.2023 - 08.2024
  • Assisting patients with daily living activities such as bathing, dressing, grooming, and toileting.
  • Monitoring vital signs and reporting any changes in patient condition to the nursing team.
  • Supporting mobility efforts, including transferring patients between beds, wheelchairs, and other locations.
  • Maintaining accurate patient records and documenting care activities following facility policies.

Certified Nursing Assistant

Cedar Crest Post Acute
10.2022 - 08.2023
  • Assisting patients with daily living activities such as bathing, dressing, grooming, and toileting.
  • Monitoring vital signs and reporting any changes in patient condition to the nursing team.
  • Supporting mobility efforts, including transferring patients between beds, wheelchairs, and other locations.
  • Maintaining accurate patient records and documenting care activities following facility policies.

Customer Service

Turn 5
11.2021 - 07.2022
  • Managed and maintained cleanliness
  • Performed ongoing operational tasks such as sweeping and cleaning up spills
  • Proficiently reconcile daily cash records of both incoming and outgoing transactions
  • Greet customers as they enter the building

Advisor II, Customer Service

Concentrix
07.2021 - 11.2021
  • Managed and maintained cleanliness
  • Performed ongoing operational tasks such as sweeping and cleaning up spills
  • Proficiently reconcile daily cash records of both incoming and outgoing transactions
  • Greet customers as they enter the building

Direct Support Professional

Supportive Concepts For Families
12.2020 - 02.2021
  • Assist in taking care of MHMR clients
  • Escort the clients to different activities within the community
  • Provide transportation to and from the doctor’s appointment
  • Assist with daily routines, which include giving medication, cooking, and light cleaning

Cleaner

Rivera Commercial Cleaning
07.2020 - 07.2020
  • Managed and maintained cleanliness
  • Performed ongoing operational tasks such as sweeping and cleaning up spills
  • Proficiently reconcile daily cash records of both incoming and outgoing transactions
  • Greet customers as they enter the building

Janitor

Service Masters of Allentown
03.2020 - 03.2020
  • Managed and maintained cleanliness
  • Performed ongoing operational tasks such as sweeping and cleaning up spills
  • Proficiently reconcile daily cash records of both incoming and outgoing transactions
  • Greet customers as they enter the building

Item Selector

C&S Wholesale
01.2020 - 03.2020
  • Managed and maintained cleanliness
  • Performed ongoing operational tasks such as sweeping and cleaning up spills
  • Proficiently reconcile daily cash records of both incoming and outgoing transactions
  • Greet customers as they enter the building

Service Technician

Jack Lehr
05.2019 - 12.2019
  • Managed and maintained cleanliness
  • Performed ongoing operational tasks such as sweeping and cleaning up spills
  • Proficiently reconcile daily cash records of both incoming and outgoing transactions
  • Greet customers as they enter the building

Counselor

RHD
06.2018 - 10.2018
  • Assist in taking care of MHMR clients
  • Escort the clients to different activities within the community
  • Provide transportation to and from the doctor’s appointment
  • Assist with daily routines, which include giving medication, cooking, and light cleaning

Cashier/Trainer

Game Changers World
01.2018 - 03.2018
  • Managed and maintained cleanliness
  • Performed ongoing operational tasks such as sweeping and cleaning up spills
  • Proficiently reconcile daily cash records of both incoming and outgoing transactions
  • Greet customers as they enter the building

Cashier/Trainer

Dunkin' Donuts
01.2017 - 01.2018
  • Managed and maintained cleanliness
  • Performed ongoing operational tasks such as sweeping and cleaning up spills
  • Proficiently reconcile daily cash records of both incoming and outgoing transactions
  • Greet customers as they enter the building

Education

Associate in Arts - General Studies

Lehigh Carbon Community College
Schnecksville, PA
05.2022

Skills

  • Proficient in PowerPoint, Microsoft Word, and Windows 10
  • Highly organized and dedicated with a professional attitude
  • Strong leadership abilities, including coaching, professional development, and training
  • Excellent written, oral, and interpersonal communication skills
  • Patient care
  • Venipuncture
  • Order of draw
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA compliance
  • Patient confidentiality
  • Venipuncture expertise
  • Patient support
  • Blood culture collection
  • Capillary puncture
  • Infection control
  • Quality control
  • Pediatric phlebotomy
  • Recording data
  • Syringe method
  • Quality control guidelines
  • Sample storage
  • Geriatric phlebotomy
  • Adaptable approach
  • Medical records management
  • Health education
  • Medical office administration
  • Quality assurance
  • Staff management
  • Personal protective equipment usage
  • Patient assessment
  • Regulatory compliance
  • Sanitation and sterilization
  • Process improvement initiatives
  • Laboratory procedures understanding
  • Multitasking Abilities
  • Time management
  • Teamwork and collaboration
  • Attention to detail
  • Excellent communication
  • Phlebotomy technician (PT)
  • Problem-solving
  • CPR/AED
  • Interpersonal communication
  • Active listening
  • Analytical thinking

Certification

  • Certified Phlebotomy Technician Expires 2026-08
  • Nurse Aide Training and Competency Evaluation Program Expires 2026-11

Timeline

Phlebotomist

Health Network Labs
08.2025 - Current

Certified Nursing Assistant

Lehigh Valley Health Network
08.2023 - 08.2024

Certified Nursing Assistant

Cedar Crest Post Acute
10.2022 - 08.2023

Customer Service

Turn 5
11.2021 - 07.2022

Advisor II, Customer Service

Concentrix
07.2021 - 11.2021

Direct Support Professional

Supportive Concepts For Families
12.2020 - 02.2021

Cleaner

Rivera Commercial Cleaning
07.2020 - 07.2020

Janitor

Service Masters of Allentown
03.2020 - 03.2020

Item Selector

C&S Wholesale
01.2020 - 03.2020

Service Technician

Jack Lehr
05.2019 - 12.2019

Counselor

RHD
06.2018 - 10.2018

Cashier/Trainer

Game Changers World
01.2018 - 03.2018

Cashier/Trainer

Dunkin' Donuts
01.2017 - 01.2018

Associate in Arts - General Studies

Lehigh Carbon Community College
Satyra Veliz