Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.
Hi, I’m
LaTarsha Mack
Phlebotomy/CNA
Washington,DC
Summary
Overview
9
years of professional experience
4
Certification
Work History
LabCorp
Phlebotomist
12.2023 - Current
Job overview
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Five Medicine Healthcare
Phlebotomist
08.2022 - 03.2023
Job overview
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Administered vaccinations via intramuscular injection and completed proper documentation.
- Stayed up-to-date on evolving guidelines for COVID-19 vaccines, applying current best practices when administering doses to patients.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
LTS
Team Leader, COVID-19 PCR Testing Site
10.2020 - 04.2021
Job overview
- Coordinated with healthcare professionals to ensure accurate diagnosis and timely reporting of test results.
- Monitored daily operations closely to identify bottlenecks or inefficiencies, taking corrective action as needed to maintain productivity levels at the highest standard possible.
- Implemented process improvements that increased daily testing capacity without sacrificing accuracy or quality.
- Enhanced team performance through regular coaching, feedback, and performance evaluations.
Visual Eyes Vision Source
Patient Coordinator
03.2019 - 07.2020
Job overview
- Open office, prepare the office for the day, set up exam room, stock exam rooms, schedule appointments, authorize insurance for patients, input data into the computer using office mate and exam writer and give pre exams before patients see the doctor
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Managed incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Worked with patients to schedule tests and procedures.
- Maintained accurate electronic health records for improved patient care and compliance with privacy regulations.
MedStar Southern MarylandHospital
Patient Care Technician/ CNA
08.2019 - 04.2020
Job overview
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided care and monitored patients with Covid-19
St. Coletta Of Greater Washington
Paraprofessional
08.2017 - 03.2018
Job overview
- Implemented teacher planned instructions due to each students needs, assisted with communication and social supports, supervised students, clerical/general duties, behavior/social support, supporting individual student needs and personal care
My Own Place, Inc
Direct Support Professional
06.2016 - 04.2017
Job overview
- Support individuals with their daily care and medication, assist with cooking and cleaning, assistant with laundry, kept a daily log of what the individuals have done each hour, help the individual is plan community outings, transport individuals to their doctors appointments and outings and assure the safety of the individuals
Education
The Baltimore Allied Health Training CenterOlney, MD
University Overview
Paramedical Personnel of Maryland Forest Hill, MD
No Degree from Basic Life Support
12-2022
University Overview
The Nursing Assistant AcademyRiverdale Park, Md
CNA
05.2018
University Overview
Eastern SHSWashington, Dc
Diploma
06.1994
University Overview
Skills
- Excellent verbal and written communication
- Astute observation skills
- Ability to follow set rules and protocol
- Ability to be aware of The Who, What, When, Where and Why
- Time management and organizational skills
- Empathy and compassion
- CPR and first-aid certified
- Patient and environmental safety
- Proficient in basic skills of patient care
- Vital signs and patient observation
- Knowledgeable in medical terminology
- HIPAA and patient privacy
- Use of proper documentation standards
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- HIPAA compliance
- Patient confidentiality
- Patient support
- Data entry
- Quality control
- Pediatric phlebotomy
- Time management
- Multitasking Abilities
- Teamwork and collaboration
- Attention to detail
- Customer service
- Organizational skills
- Phlebotomy technician (PT)
- Excellent communication
- CPR/AED
- Compassion and empathy
- Basic life support
- Emotional support
Certification
- Certified Nursing Assistant
- Phlebotomy Certification
- BLS
- CPR/ First Aid
Timeline
Phlebotomist
LabCorp
12.2023 - Current
Phlebotomist
Five Medicine Healthcare
08.2022 - 03.2023
Team Leader, COVID-19 PCR Testing Site
LTS
10.2020 - 04.2021
Patient Care Technician/ CNA
MedStar Southern MarylandHospital
08.2019 - 04.2020
Patient Coordinator
Visual Eyes Vision Source
03.2019 - 07.2020
Paraprofessional
St. Coletta Of Greater Washington
08.2017 - 03.2018
Direct Support Professional
My Own Place, Inc
06.2016 - 04.2017
The Nursing Assistant Academy
CNA
Eastern SHS
Diploma
The Baltimore Allied Health Training Center
Paramedical Personnel of Maryland
No Degree from Basic Life Support
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