Lauren Gee
Gray,GA
Summary
Dynamic educator and hospitality professional with a proven track record at South Carolina Leadership Academy, enhancing student comprehension and engagement through innovative curriculum design. Excelled in fast-paced environments, significantly improving customer loyalty at Natalia's Italian Restaurant through exceptional service and teamwork. Skilled in data analysis and effective planning, demonstrating creativity, innovation, and excellent time management abilities.
Overview
13
13
years of professional experience
Work History
English Teacher
South Carolina Leadership Academy
06.2021 - Current
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Prepared comprehensive English curriculum for multiple classes.
- Prepared and implemented lesson plans covering required course topics.
Bartender
Wagers Grill and Bar
06.2018 - 05.2020
- Served high customer volumes during special events, nights, and weekends.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server/Catering Assistant/Cocktail Server
Natalia's Italian Restaurant
04.2015 - 06.2018
- Cultivated warm relationships with regular guests.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server/Head Hostess
Carabbas Italian Grill
02.2012 - 05.2014
- Worked with POS system to place orders, manage bills.
- Cultivated warm relationships with regular customers.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Master of Arts - Education
Wesleyan College
Macon, GA08.2020
Bachelor of Arts - Early Childhood Education
Wesleyan College
Macon, GA05.2019
Associate of Science - Paralegal Studies
Central Georgia Technical College
Macon, GA05.2015
High School Diploma -
Jones County High School
Gray, GA05.2006
Skills
- Attention to Detail
- Teamwork and Collaboration
- Creativity and Innovation
- Data Analysis
- Effective Planning
- Excellent time management abilities
Timeline
English Teacher
South Carolina Leadership Academy
06.2021 - Current
Bartender
Wagers Grill and Bar
06.2018 - 05.2020
Server/Catering Assistant/Cocktail Server
Natalia's Italian Restaurant
04.2015 - 06.2018
Server/Head Hostess
Carabbas Italian Grill
02.2012 - 05.2014
Master of Arts - Education
Wesleyan College
Bachelor of Arts - Early Childhood Education
Wesleyan College
Associate of Science - Paralegal Studies
Central Georgia Technical College
High School Diploma -
Jones County High School
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