Lauren Gilmour
Oxford,MS
Summary
Skilled in managing guest transactions and visual merchandising, with a track record of resolving issues efficiently. Dedicated to improving customer experiences by utilizing strong communication skills and a keen eye for detail. Focused on creating inviting environments that drive repeat business.
Overview
3
3
years of professional experience
Work History
Sales Associate
Rockin AB Childrens Boutique
McKinney, Texas
12.2025 - 01.2026
- Provided detailed product knowledge to customers, emphasizing features and benefits.
- Assisted customers in selecting toys based on age and interests.
- Demonstrated toy features and benefits to drive sales effectively.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Maintained clean and organized sales floor, enhancing customer experience and encouraging sales.
- Monitored stock levels and reordered items to maintain product availability and meet customer demand.
- Designed eye-catching window displays for new product releases, increasing foot traffic and customer interest.
- Cleaned shelves to maintain store organization and product visibility., counters, walls, and windows to uphold orderliness.
Sales Associate
Tilly's Clothing Store
Frisco, Texas
12.2023 - 07.2024
- Greeted customers and provided personalized service to enhance shopping experiences.
- Assisted customers with product selection and offered tailored sizing and styling advice.
- Processed transactions accurately using point-of-sale systems and cash handling protocols.
- Maintained a clean, organized sales floor to foster a welcoming atmosphere.
- Adapted sales strategies based on customer interactions to optimize results.
- Collaborated with team members to restock merchandise and manage inventory levels.
- Participated in visual merchandising to create appealing promotional displays.
- Answered incoming calls, delivering accurate information about store products and services.
Restaurant Hostess
Anamia's Tex Mex
McKinney, Texas
07.2023 - 10.2023
- Greeted and seated guests promptly in a busy Tex-Mex restaurant.
- Managed reservation system to optimize guest flow and minimize wait times.
- Presented menus and highlighted daily specials to enhance guest experience.
- Collaborated with servers to swiftly address guest needs and improve service flow.
- Managed inquiries and resolved issues to ensure guest satisfaction and loyalty.
- Assisted in training new host staff on customer service standards.
- Answered phone inquiries to schedule, confirm reservations, and record takeout orders.
- Inspected dining areas for cleanliness and proper setup.
Education
High School Diploma -
Mckinney Boyd High School
McKinney, TX05-2024
Skills
- Guest transaction management
- Visual merchandising strategies
- Inventory management
- Client relationship management
- Issue resolution
- Time management abilities
- Detail orientation
- Training organization
- Communication skills
- Inventory management
Timeline
Sales Associate
Rockin AB Childrens Boutique
12.2025 - 01.2026
Sales Associate
Tilly's Clothing Store
12.2023 - 07.2024
Restaurant Hostess
Anamia's Tex Mex
07.2023 - 10.2023
High School Diploma -
Mckinney Boyd High School