LAUREN G. KENNY
Lutz,FL
Summary
Chronic Care Management Coordinator with comprehensive experience in the healthcare industry. Strong understanding of case management principles, healthcare management systems, and relevant software applications. Proven skills in fostering relationships with patients, working collaboratively within multidisciplinary teams, and making significant contributions to enhance patient care quality. Demonstrated ability in leading initiatives for process improvement and ensuring compliance with regulatory standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Chronic Care Management Coordinator
True Health
East Islip, NY
01.2026 - Current
- Enroll eligible patients in the Chronic Care Management (CCM) program
- Monitor patient symptoms and coordinate medication refills
- Schedule follow-up appointments and serve as primary point of contact for patients
Certified Medical Assistant
Women’s Care
Tampa, FL
05.2024 - 03.2025
- Responsible for patient intake and recorded patient medical histories
- Performed laboratory tests, collected and prepared laboratory specimens
- Prepared and administered patient medications
Patient Care Assistant
Tallahassee Memorial Hospital
Tallahassee, FL
05.2022 - 08.2023
- Obtained patients’ vitals, lab draws and utilized electronic medical record system
- Assisted with CPR in code blue emergency situations
- Aided patients with daily personal needs such as bathroom and hygiene
Front Desk Assistant
Optimal Performance & Physical Therapy
Tampa, FL
05.2021 - 08.2021
- Greeted patients, assisted with patient intake and respond to patient communications
- Coordinated scheduling, processed payments, and handled referrals and insurance claims
- Verified insurance and maintained HIPAA-compliant patient records
Juicerista
Clean Juice
Tampa, FL
11.2019 - 08.2020
- Prepared food and beverages for customers
- Managed point of sale system, customer transactions and catering orders
- Responsible for store opening and closing
Education
Bachelor of Science - Athletic Training- Pre-PA
Florida State University
Tallahassee, FLPhysician Assistant Program -
Nova Southeastern University
Davie, FLCertification
- Certified Clinical Medical Assistant, 2023
- Stop the Bleed, 2022
- First Aid/ CPR, 2022
- Basic Life Support, 2022
- Blood Borne Pathogen Certified, 2022
Timeline
Chronic Care Management Coordinator
True Health
01.2026 - Current
Certified Medical Assistant
Women’s Care
05.2024 - 03.2025
Patient Care Assistant
Tallahassee Memorial Hospital
05.2022 - 08.2023
Front Desk Assistant
Optimal Performance & Physical Therapy
05.2021 - 08.2021
Juicerista
Clean Juice
11.2019 - 08.2020
Bachelor of Science - Athletic Training- Pre-PA
Florida State University
Physician Assistant Program -
Nova Southeastern University