Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Glerup

Aurora,CO

Summary

Results-driven hospitality sales leader with 7+ years of progressive experience in hotel operations and sales management. Proven track record of driving revenue growth, managing high-performing teams, and developing strategic partnerships across multiple properties. Adept at leading complex sales initiatives, optimizing operations, and delivering exceptional client experiences.

Overview

7
7
years of professional experience

Work History

Group Sales Manager

The Brown Palace Hotel and Spa
01.2025 - Current
  • Lead group sales initiatives for a historic luxury property, driving revenue growth through strategic corporate and social bookings.
  • Cultivate relationships with clients, planners, and key accounts to exceed sales targets.
  • Coordinate with operations and events teams to ensure seamless execution of group programs.

Director of Sales

Baywood Hotels
05.2023 - 08.2024
  • Director of Sales for Hampton Inn DTC South and Fairfield Inn DTC North. Transferred to Home2 Suites DIA, and Avid Hotel Denver Airport.
  • Implemented sales strategies that increased revenue and market share across multiple properties.
  • Conducted market analysis to identify opportunities for expansion and potential challenges in the competitive landscape.

Director of Sales

Lotus Hotels and Investments
08.2022 - 05.2023
  • Oversaw sales operations at Fairfield Inn & Suites Denver Downtown.
  • Developed business strategies to maximize revenue from group and transient markets.

Area Sales Manager

Lotus Hotels and Investments
06.2020 - 08.2022
  • Area Sales Manager for Element Denver International Airport, Element Denver Downtown East, and Fairfield Inn & Suites Denver Downtown.
  • Successfully increased corporate and group account penetration through strategic outreach and account management.
  • Oversaw recruitment, training, and performance management of a sales coordinator, contributing to consistent achievement of sales goals.

Sales Coordinator

Courtyard by Marriott
07.2019 - 02.2020
  • Supported sales operations for Courtyard Boulder Broomfield and Residence Inn Boulder Broomfield.
  • Coordinated events and client communications to optimize bookings until COVID-related closures.

Operations Supervisor

Springhill Suites By Marriott
10.2018 - 07.2019
  • Oversaw daily operations, ensuring compliance with safety and quality standards.
  • Trained and mentored team members to enhance productivity and operational efficiency.
  • Managed scheduling of staff shifts to ensure adequate coverage and meet operational demands.
  • Coordinated inventory management, optimizing stock levels and reducing waste.

Education

Bachelor of Arts - Business And Hospitality Management

Johnson & Wales University
Denver, CO
05-2011

Associate of Arts - Baking & Pastry Arts

Johnson & Wales University
Denver, CO
05-2009

Skills

  • Revenue & Business Management
  • Strategic Sales Planning
  • Account & Key Client Management
  • Marketing & Event Planning
  • Sales Process Optimization
  • Team Leadership & Development
  • Client relationship management

Timeline

Group Sales Manager

The Brown Palace Hotel and Spa
01.2025 - Current

Director of Sales

Baywood Hotels
05.2023 - 08.2024

Director of Sales

Lotus Hotels and Investments
08.2022 - 05.2023

Area Sales Manager

Lotus Hotels and Investments
06.2020 - 08.2022

Sales Coordinator

Courtyard by Marriott
07.2019 - 02.2020

Operations Supervisor

Springhill Suites By Marriott
10.2018 - 07.2019

Bachelor of Arts - Business And Hospitality Management

Johnson & Wales University

Associate of Arts - Baking & Pastry Arts

Johnson & Wales University

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