Overview
Work History
Education
Skills
Timeline
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Lauren Green

Albrightsville,PA

Overview

12
12
years of professional experience

Work History

Weekend Manager

Camp KCS
Long Pond, PA
07.2019 - 05.2025
  • Ensured compliance with company policies and procedures regarding safety, security, cash handling, hygiene standards.
  • Resolved customer complaints in a timely manner while maintaining excellent customer relations.
  • Managed the daily operations of the store including opening and closing procedures.
  • Resolved conflicts between customers or between customers and employees in a professional manner.

Receptionist/Insurance Agent

Capria Insurance Agency
Albrightsville, PA
06.2013 - 07.2019
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Greeted visitors and provided them with assistance.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Scheduled appointments for clients, customers, and other visitors.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Education

Cosmetology Degree - Cosmetology

Empire Beauty Academy
Allentown PA
06-2014

High School Diploma -

JIm Thorpe Area High School
Jim Thorpe PA
06-2012

Skills

  • Cash handling
  • Regulatory compliance
  • Conflict resolution
  • Customer service
  • Operational management
  • Staff scheduling

Timeline

Weekend Manager

Camp KCS
07.2019 - 05.2025

Receptionist/Insurance Agent

Capria Insurance Agency
06.2013 - 07.2019

Cosmetology Degree - Cosmetology

Empire Beauty Academy

High School Diploma -

JIm Thorpe Area High School

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Lauren Green