Lauren Harris

During my time as a Youth Development Professional I:

• Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
• Connected with community organizations to create partnerships that enriched program offerings and increased resources available for participants.
• Evaluated program effectiveness through regular assessment of participant progress, making adjustments as needed to ensure optimal results.
• Maintained detailed records of participant progress, enabling us to track individual growth over time and demonstrate the effectiveness of our interventions to stakeholders.
• Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
• Approving Free and Reduced lunch students for club membership pricing/ yearly tuition rates.

• During my employment with Walgreens my responsibilities ranged from correcting package misplacement, scheduling COVID-19 vaccination, and resolving other customer issues and concerns
• I always received good reviews through after-service surveys and weekly meetings with my unit coordinator.

• I processed work schedules for the staff and created agendas for staff meetings
• I also met with students to create a file to properly place them in the correct department.
• Managed phone lines, directing calls to appropriate departments while maintaining a courteous and professional demeanor.
• Facilitated smooth group check-ins by preparing necessary paperwork ahead of time and allocating rooms according to team requirements or special requests.
• Participated in emergency response plans as needed to ensure guest safety during crisis situations or evacuations procedures.
• Maintained clean and organized front desk areas to uphold polished company image.
• Oversaw fast-paced front desk operations and guests' needs at busy facility.