Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Lauren Henderson

Lauren Henderson

Winter Garden

Summary

Reliable candidate with transferable skills in customer service and teamwork from roles in fast-paced environments. Demonstrates strong multitasking abilities and effective communication, contributing to positive experiences for guests.

Overview

2
2
years of professional experience

Work History

Bartender

Yellow Dog Eats
Gotha, FL
05.2025 - Current
  • Mixed and served beverages in high-volume, fast-paced environment.
  • Maintained cleanliness and organization of bar area to ensure efficient service.
  • Assisted customers by providing recommendations based on preferences and menu offerings.
  • Managed cash register operations and processed customer payments accurately.
  • Collaborated with kitchen staff to coordinate food and drink orders seamlessly.
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Support Staff Member

The Hangry Bison
Winter Garden, FL
01.2024 - 02.2025
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservations and waitlists using scheduling software.
  • Coordinated with kitchen staff to ensure timely food service.
  • Monitored dining area for cleanliness and guest satisfaction levels.
  • Assisted in developing strategies to improve guest flow during peak hours.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared food in a timely manner even during high paced rushes.

Education

Currently Obtaining My Associate in Science - Firefighting

Valencia College
Orlando, FL
05-2027

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Responsible alcohol service
  • Complex Problem-solving
  • Cash register operation
  • Menu memorization
  • Food service
  • Food running
  • Ordering procedures
  • Fast learner
  • Serving food & alcohol
  • Toast POS

Interests

  • Piano, saxophone, and bass player
  • Surfer
  • Christian
  • Lover of music
  • Rock Climber

Timeline

Bartender

Yellow Dog Eats
05.2025 - Current

Support Staff Member

The Hangry Bison
01.2024 - 02.2025

Currently Obtaining My Associate in Science - Firefighting

Valencia College