- Piano, saxophone, and bass player
- Surfer
- Christian
- Lover of music
- Rock Climber
Lauren Henderson
Winter Garden
Summary
Reliable candidate with transferable skills in customer service and teamwork from roles in fast-paced environments. Demonstrates strong multitasking abilities and effective communication, contributing to positive experiences for guests.
Overview
2
2
years of professional experience
Work History
Bartender
Yellow Dog Eats
Gotha, FL
05.2025 - Current
- Mixed and served beverages in high-volume, fast-paced environment.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted customers by providing recommendations based on preferences and menu offerings.
- Managed cash register operations and processed customer payments accurately.
- Collaborated with kitchen staff to coordinate food and drink orders seamlessly.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Support Staff Member
The Hangry Bison
Winter Garden, FL
01.2024 - 02.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using scheduling software.
- Coordinated with kitchen staff to ensure timely food service.
- Monitored dining area for cleanliness and guest satisfaction levels.
- Assisted in developing strategies to improve guest flow during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared food in a timely manner even during high paced rushes.
Education
Currently Obtaining My Associate in Science - Firefighting
Valencia College
Orlando, FL05-2027
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Responsible alcohol service
- Complex Problem-solving
- Cash register operation
- Menu memorization
- Food service
- Food running
- Ordering procedures
- Fast learner
- Serving food & alcohol
- Toast POS
Interests
Timeline
Bartender
Yellow Dog Eats
05.2025 - Current
Support Staff Member
The Hangry Bison
01.2024 - 02.2025
Currently Obtaining My Associate in Science - Firefighting
Valencia College