Lauren Hensley
Lodi,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Corrosion Mechanic Nace CP1
PGE
Stockton , CA
11.2022 - Current
- Observed experienced professionals performing their duties in order to gain practical knowledge of industry standards.
- Ensured that all relevant paperwork was completed accurately prior to the commencement of an apprentice's programme.
- Participated in regular team meetings in order to share best practice techniques amongst colleagues.
- Worked closely with mentors to understand project objectives.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Inspected and monitored corrosion of pipelines, tanks and other equipment to ensure safety.
- Performed visual inspections of steel surfaces using a range of instruments such as boroscopes, microscopes and endoscopes.
- Analyzed data from survey results to develop appropriate strategies for corrosion prevention.
- Applied protective coatings such as paint, epoxy or galvanizing compounds onto metal surfaces according to manufacturer's instructions.
- Monitored electrical current flow through cathodic protection systems using specialized meters.
Utility Worker
PGE
Stockton , CA
05.2021 - 11.2022
- Operated and maintained locating equipment to identify underground utility locations.
- Recorded data related to locates using computer software applications such as GIS mapping systems.
- Followed safety protocols while working in hazardous environments, including confined spaces and near live power sources.
- Researched utility records for additional information about a particular location or facility.
- Coordinated closely with construction crews involved in excavation projects to ensure that all necessary precautions were taken when performing locates.
- Provided timely responses to customer inquiries regarding locate operations or results.
- Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
Gas Service Representative
PGE
Stockton
03.2012 - 05.2021
- Greeted customers and answered inquiries in a professional manner.
- Performed scheduled maintenance on gas-fired equipment, such as boilers and furnaces.
- Installed and tested new gas lines for residential and commercial customers.
- Inspected existing gas lines and identified potential safety hazards.
- Tested for leaks in customer's systems using specialized leak detection equipment.
- Cleaned and maintained combustion chambers to maintain optimal efficiency.
- Resolved customer complaints related to gas service issues promptly.
- Maintained records of all repairs performed on customer premises.
- Responded quickly to emergency calls involving hazardous conditions due to a gas leak.
- Followed company safety protocols when working with hazardous materials such as natural gas.
- Checked flue gases for carbon monoxide levels prior to releasing back into the environment.
- Analyzed readings from meters installed on customer premises for accuracy.
- Installed, maintained and repaired gas meters, regulator, gas lines and gas appliances.
- Completed lockout and tag out procedures to protect workers during dangerous procedures.
Education
Some College (No Degree) - Economics
Loyola Marymount University
Los Angeles, CASkills
- Regulatory Compliance
- Mechanical Troubleshooting
- Customer Service
- Safety understanding
- Time Management
- Safety awareness
- Problem-Solving
Certification
- NACE 1
Timeline
Corrosion Mechanic Nace CP1
PGE
11.2022 - Current
Utility Worker
PGE
05.2021 - 11.2022
Gas Service Representative
PGE
03.2012 - 05.2021
Some College (No Degree) - Economics
Loyola Marymount University
- NACE 1
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