Lauren Hessenthaler
Cripple Creek,Colorado
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Joe's Crab Shack
04.2023 - 01.2024
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Answered customers' questions, recommended items, and recorded order information.
Owner/ Operator
Cow Girls Cleaning Services
01.2023 - 07.2023
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Billing Clerk
Modern Store Equipment
01.2016 - 01.2017
- Handled account payments and provided information regarding outstanding balances.
- Executed billing tasks and recorded information in company databases.
- Collaborated with customers to resolve disputes.
- Generated accounts payable reports for management review to aid in financial and business decision making.
Education
High School Diploma -
Pennsbury High School
Fairless Hills, PA06.2004
Skills
- Food station setup
- Food handling
- Daily specials memorization
- Guest Relations Management
Certification
- Texas Food Handlers License
- TABC
Timeline
Server
Joe's Crab Shack
04.2023 - 01.2024
Owner/ Operator
Cow Girls Cleaning Services
01.2023 - 07.2023
Billing Clerk
Modern Store Equipment
01.2016 - 01.2017
High School Diploma -
Pennsbury High School