Lauren Huggins
Appleton,WI
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA on Gynecology, Urology and Plastics Floor
UW Health University Hospital
Madison, WI
11.2023 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
CNA
Capitol Lakes Retirement Home
Madison
10.2022 - Current
- Provide high-quality patient care as an in-demand per-diem CNA within surgical, acute-care, rehabilitation, home-healthcare and nursing-home settings
- Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing
- Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care
- Displayed strong clinical skills in assessing vital signs, performing lab draws and glucose checks, and providing pre- and post-operative care
- Adhered to safety guidelines; completed hospital’s three-hour Patient Safety Training Program
- Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status
- Complied with HIPAA standards in all patient documentation and interactions.
Beverage Cart Girl
Irish Waters
Freedom
05.2022 - Current
- Anticipated guest needs, refilled drinks and cleared empty glasses
- Stocked beverage cart fully to engage in rounds on golf course
- Completes daily side work assigned by the manager
- Implemented safe working policies and food handling while maintaining impeccable service
- Greeted guests with friendliness and professionalism
- Effectively multitasked within a fast-paced environment
- Worked in close collaboration with team members to ensure customers received high-quality service
- Offered product samples, answered questions and suggested products
- Executed cash transactions quickly and accurately
- Eliminated downtime and maximized revenue by providing top project quality control
- Applied proactive and resourceful nature to create pleasant guest experiences.
Waitress
Gingerootz
Appleton
02.2018 - Current
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
- Greeted customers, answered questions and recommended specials to increase profits
- Provided exceptional service to high volume of daily customers
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Operated POS terminals to input orders, split bills and calculate totals
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders
- Processed customers' payments and provided receipts
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours
- Reviewed identification for patrons before serving alcoholic drinks
- Led team in carrying out day-to-day tasks with customer service program in mind
- Greeted newly seated guests quickly and efficiently.
Nanny
Dan Grueble
Appleton
01.2019 - 08.2021
- Regulated children's schedules to balance rest, learning and play
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health
- Participated in hands-on learning activities with children incorporating art
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers
- Provided safe transportation to and from activities and events
- Cooked nutritious meals to promote healthy diet and nutrition
- Physically and verbally interacted with children to promote mental and emotional development.
Education
Bachelor of Health Promotion And Health Equity And Nursing -
UW Madison
08-2024
GED -
Appleton North High School
05.2021
Skills
- Team Leadership
- Problem-Solving
- Flexible Schedule
- Honest and Ethical
- Customer Service
- Concern for Others
- Stress Tolerance
- Conflict Resolution
- Relationship Building
- Compassion and Empathy
Awards
- Dean's List at UW Madison Fall and Spring Semester
- National Honor Society Junior and Senior year of Highschool
- Graduated Appleton North High School with honors
- Lettered in 3 Varsity Sports
Languages
Spanish
Elementary
English
Native/ Bilingual
Affiliations
I was a part of a small youth group at Appleton Alliance Church for many years. In my small grou,p we collaborated to sponsor a family in need during the holidays. My small group would collect donations from families in the nearby communities, therefore allowing the family we sponsored to have a stress free holiday. This would include covering certain bill costs, groceries and purchasing presents for their children. I also had the opportunity to collaborate with other small groups from surrounding communities to volunteer time with other organizations in nearby areas in need of a helping hand.
Accomplishments
I was accepted into the National Honor Society during my junior year of high school. I attended meetings every week where we had guest speakers come in and discuss opportunities for involvement in the local community. I was surrounded by a lot of other successful peers who shared similar academic goals. During this period of involvement, I was able to get involved in my community and hear from many successful individuals.
Certification
I was able to obtain my CNA license through Quality CNA training. During this program, I learned the essential skills that were needed to work as a CNA. In my training, I learned essential skills such as taking vitals, glucose tests, charting, and numerous hygienic care skills. I was also able to practice these skills in my clinicals and obtain patient interaction skills which are crucial to my future career practice as a nurse.
Timeline
CNA on Gynecology, Urology and Plastics Floor
UW Health University Hospital
11.2023 - Current
CNA
Capitol Lakes Retirement Home
10.2022 - Current
Beverage Cart Girl
Irish Waters
05.2022 - Current
Nanny
Dan Grueble
01.2019 - 08.2021
Waitress
Gingerootz
02.2018 - Current
Bachelor of Health Promotion And Health Equity And Nursing -
UW Madison
GED -
Appleton North High School