Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Hughes

Temecula,California

Summary

Dynamic and results-driven professional with extensive experience at Trader Joe's, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction and operational efficiency. Proficient in cash handling and inventory management, demonstrating strong attention to detail and adaptability in fast-paced environments. Committed to fostering positive team dynamics and achieving organizational goals.

Overview

14
14
years of professional experience

Work History

Crew Member

Trader Joe's
06.2011 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and company values.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Accurately operated cash register to process customer payments.

Assistant Manager

Trader Joe's
08.2021 - 07.2025
  • Assisted in daily operational tasks to enhance team efficiency and service quality.
  • Supported management in coordinating staff schedules and resource allocation for seamless operations.
  • Engaged with customers to address inquiries, ensuring a positive experience and fostering loyalty.
  • Learned company policies and procedures to maintain compliance and support operational effectiveness.
  • Collaborated with team members to identify areas for improvement in daily processes.
  • Provided administrative support, including maintaining records and managing inventory levels efficiently.
  • Adapted quickly to new tools and systems, contributing to streamlined workflows in the workplace.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Bachelor of Arts - Psychology

Portland State University
Portland, OR
06-2014

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Attention to detail
  • Customer engagement
  • Verbal and written communication
  • Initiative and Self-motivation
  • Forklift operation
  • Reliability and punctuality
  • Adaptability and flexibility

Timeline

Assistant Manager

Trader Joe's
08.2021 - 07.2025

Crew Member

Trader Joe's
06.2011 - Current

Bachelor of Arts - Psychology

Portland State University

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