Lauren Hunt
Houston,TX
Summary
Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers.
Overview
3
3
years of professional experience
Work History
Housing Coordinator
American GI Forum
03.2022 - 03.2023
- Reviewed documentation and input data into computer system as needed.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Oversaw housing plans for clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
- Coordinated with local agencies to provide housing and prevent and decreasing homelessness.
- Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse, occupying apartments by providing direct, hands-on support services.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with clients and colleagues.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Maintained detailed records of client progress, documentation of
services and case notes. - Monitored clients' progress and tracked client services to provide crisis interventions.
- Collaborated with healthcare providers to drive continuity of care.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Managed a heavy caseload to satisfy multiple clients with diverse needs.
Client Coordinator
ExamWorks
08.2021 - 03.2022
- Provided leadership, guidance and support to staff members.
- Developed and implemented training programs for staff.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Monitored program performance and outcomes for successful delivery of services.
Patient Service Representative
Surgical Associates Of Mansfield
01.2020 - 08.2021
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Built and maintained positive working relationships with patients and staff.
- Took copayments and compiled daily financial records.
- Assisted patients in filling out check-in and payment paperwork.
- Managed patient registration process, confirming data accuracy and completeness.
- Used EPIC to schedule appointments.
Education
Bachelor of Arts - Psychology And Criminal Justice
The University of Texas At Arlington
Arlington, TX12.2020
Skills
- Financial Management
- Maintenance Projects
- Housing Regulations
- Fair Housing
- Property Showing
- Document Organization
- Customer Accounts Management
- Prioritization Skills
- Marketing Initiatives
- Administrative Support
- Tenant Relations
- Case Planning and Management
- Analytical Thinking
- HUD
- Skilled Collaborator
- Detailed Oriented
- Team Oriented
Timeline
Housing Coordinator
American GI Forum
03.2022 - 03.2023
Client Coordinator
ExamWorks
08.2021 - 03.2022
Patient Service Representative
Surgical Associates Of Mansfield
01.2020 - 08.2021
Bachelor of Arts - Psychology And Criminal Justice
The University of Texas At Arlington
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