Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Azeb Berhane

Ontario,CA

Summary

Well-qualified Individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Organized and dependable that is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Housing Coordinator

Anaheim Housing Authority
02.2023 - Current

Planed, prioritized, assigned, supervised, reviewed, and participated in the work of staff responsible for providing services and activities of assigned programs within the Housing Authority including Section 8 Housing Choice Voucher Program, Section 8 Family Self-Sufficiency Program, and other special housing programs; ensured the intake, occupancy, and leasing functions are completed in an accurate and timely manner.


Participated in the development and implementation of goals and objectives as well as policies and procedures; made recommendations for changes and improvements to existing standards, policies, and procedures; monitored work activities to ensure compliance with established policies and procedures.


Developed procedures for new programs; developed and received approval for policies and procedures to implement federal regulations and new programs; participate in development of new policies and procedures to improve service delivery.


Participated in the selection of assigned staff; provided and coordinated staff training; conducted quality control audits of tenant files to ensure accuracy of staff's work; worked with employees to correct deficiencies; implemented discipline procedures.


Monitored program compliance with federal law and regulations; monitored application procedures and processes; recommended revisions to City ordinances related to housing assistance; analyzed and implemented federal, state, and local guidelines related to the Section 8 Housing Program.


Conducted annual Section 8 Management Assessment Program (SEMAP) audits to ensure compliance of the administration of the Housing Authority.


Conducted informal reviews with applicants and tenants with regard to program violations and proposed denial or termination of assistance; researched, prepared, and wrote hearing packets for the proposed termination of Section 8 participants and presented findings at informal hearings.


Assisted in the preparation of the Five Year/Annual Public Housing Agency Plan and the housing portion of the Five Year/One Year Action Plan of the Consolidated Plan Document.


Maintained records concerning operations and programs; prepared reports on operations and activities.


Attended and participated in professional group meetings; maintained awareness of new trends and developments in the field of housing; incorporated new developments as appropriate into programs.


Monitored federal register for grand funding notices; completed assigned applications.









Unit Supervisor

Los Angeles County Development Authority
05.2021 - 02.2023

Provided oversight of eligibility determination, contracting, contract maintenance and case management.


Actively assisted in the development and implementation of policies and procedures for optimizing staff efficiency and productivity


Ensured quality performance from staff; instructed, trained, and evaluated employees;


Analyzed and interpreted productivity reports;


Interpreted and applied laws and regulations to federally funded programs


Monitored Program compliance with HUD regulations, including timely submission to HUD of any required program reports;


Monitored and ensured compliance with SEMAP, MTCS/PIC, and other program mandates for the HCV program;


Compiled and analyzed a variety of statistical or financial information, and make effective recommendations;


Acted as liaison to various public and private agencies;


Worked on highly specialized and complex projects or develop methods for the implementation of new programs, and performs other related duties as assigned

Acting Unit Supervisor

Los Angeles County Development Authority
09.2020 - 03.2021

Provided oversight of eligibility determination, contracting, contract maintenance and case management.

Actively assisted in the development and implementation of policies and procedures for optimizing staff efficiency and productivity

Ensured quality performance from staff; instructed, trained, and evaluated employees;

Analyzed and interpreted productivity reports;

Interpreted and applied laws and regulations to federally funded programs

Monitored Program compliance with HUD regulations, including timely submission to HUD of any required program reports;

Monitored and ensured compliance with SEMAP, MTCS/PIC, and other program mandates for the HCV program;

Compiled and analyzed a variety of statistical or financial information, and make effective recommendations;

Acted as liaison to various public and private agencies;

Worked on highly specialized and complex projects or develop methods for the implementation of new programs, and performs other related duties as assigned

Program Specialist III (Team Lead)

Los Angeles County Development Authority
05.2016 - 09.2020

Processed Requests for Tenancy Approvals.


Determined Rent Reasonableness.


Performed rent negotiations.

Drafted New Contracts.


Performed 100% Quality control reviews on all new contracts as Team Lead.


Processed Annual re-examinations and Interim Re-examinations for the Contract Maintenance Department.


Completed income calculations and determined total tenant payment.


Entered family data while maintaining confidentiality.

Determined rent reasonableness and affordability for rent increase requests.


Provided customer service by addressing questions and concerns of participants and general public.


Worked with the HIP (Homeless Incentive Program) and VIP (Veterans Incentive Program) to prevent and eliminate homelessness.


Located units and recruited owners to participate in the HIP and VIP programs. Informed owners of the incentives available to them through funding provided by Los Angeles County's Measure H.

Education

Certificate - Medical Billing And Coding

Chaffey College
Rancho Cucamonga, CA
04.2007

No Degree - Business Management

Cal State LA
Alhambra, Ca
04.2005

High School Diploma -

Don Antonio Lugo High School
Chino, CA
06.2000

Skills

  • Reliability
  • Multitasking Abilities
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Decision-Making
  • Adaptability and Flexibility
  • Task Prioritization
  • Interpersonal Skills
  • Analytical Thinking
  • Professionalism
  • Goal Setting
  • Time management abilities
  • Interpersonal Communication
  • Written Communication
  • Patient Assessment
  • Professional Demeanor
  • Problem-solving aptitude
  • Community Outreach
  • Program Planning
  • Documentation Management
  • Staff education and training
  • Administration and management
  • Quality Assurance Controls
  • Documentation proficiency
  • Needs Assessment
  • Tenant rights
  • Affordable Housing Knowledge
  • Case Management
  • Referrals and networking
  • HCV housing expert
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Excellent Communication
  • Team building
  • Adaptability
  • Analytical Skills

Certification

  • HCV Finance-Budget and Cost Allocation Training
  • Workplace Violence Prevention Training
  • HCV Rent Calculation -Certified
  • HCV and Public Housing Rent Calculation- Certified

Timeline

Housing Coordinator

Anaheim Housing Authority
02.2023 - Current

Unit Supervisor

Los Angeles County Development Authority
05.2021 - 02.2023

Acting Unit Supervisor

Los Angeles County Development Authority
09.2020 - 03.2021

Program Specialist III (Team Lead)

Los Angeles County Development Authority
05.2016 - 09.2020

Certificate - Medical Billing And Coding

Chaffey College

No Degree - Business Management

Cal State LA

High School Diploma -

Don Antonio Lugo High School
  • HCV Finance-Budget and Cost Allocation Training
  • Workplace Violence Prevention Training
  • HCV Rent Calculation -Certified
  • HCV and Public Housing Rent Calculation- Certified
Azeb Berhane