Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Lauren  Isom

Lauren Isom

Account Manager
San Francisco

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
5
5

Years of customer service experience

Work History

Account Manager

TEKsystems
San Jose, CA
10.2022 - Current
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Developed and implemented strategies to increase client retention.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.

Enterprise Account Executive

Verkada
San Mateo, CA
01.2022 - 10.2022
  • Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Developed creative solutions to meet individual client needs.
  • Attended networking events to build relationships and identify sales opportunities.
  • Met and exceeded service level goals to achieve standards and expectations.
  • 94% of quota attainment in Q2 of 2022
  • 191% of quota attainment in Q3 of 2022
  • Ranked #1 of 12 AE's on New England Team

Outside B2B Sales Consultant

Staples Advantage
Oklahoma City , OK
01.2019 - 01.2022
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Built strong client rapport to establish diversified network of connections.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Monitored competitor activities to maintain competitive advantage.
  • Exceeding 100% of quota attainment each fiscal year.
  • Merit Increases each year due to quota attainment.

Education

Bachelor of Science - Psychology

Northeastern State University
Tahlequah, OK
08.2014 - 12.2018

Skills

Account verification

Business process optimization

Prioritizing workflows

Customer rapport

Strategic planning

Networking skills

SaaS Sales

CRM Systems

Sales expertise

Territory Management

Certification

Miller Heiman Training

Timeline

Account Manager

TEKsystems
10.2022 - Current

Enterprise Account Executive

Verkada
01.2022 - 10.2022

Miller Heiman Training

05-2021

Outside B2B Sales Consultant

Staples Advantage
01.2019 - 01.2022

Bachelor of Science - Psychology

Northeastern State University
08.2014 - 12.2018
Lauren IsomAccount Manager