Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lauren Isom

Lauren Isom

Account Manager
San Francisco

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
5
5

Years of customer service experience

Work History

Account Manager

TEKsystems
San Jose, CA
10.2022 - Current
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Developed and implemented strategies to increase client retention.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.

Enterprise Account Executive

Verkada
San Mateo, CA
01.2022 - 10.2022


  • Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Developed creative solutions to meet individual client needs.
  • Attended networking events to build relationships and identify sales opportunities.
  • Met and exceeded service level goals to achieve standards and expectations.
  • 94% of quota attainment in Q2 of 2022
  • 191% of quota attainment in Q3 of 2022
  • Ranked #1 of 12 AE's on New England Team

Outside B2B Sales Consultant

Staples Advantage
Oklahoma City , OK
01.2019 - 01.2022
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Built strong client rapport to establish diversified network of connections.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Monitored competitor activities to maintain competitive advantage.
  • Exceeding 100% of quota attainment each fiscal year.
  • Merit Increases each year due to quota attainment.

Education

Bachelor of Science - Psychology

Northeastern State University
Tahlequah, OK
08.2014 - 12.2018

Skills

Account verification

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Certification

Miller Heiman Training

Timeline

Account Manager

TEKsystems
10.2022 - Current

Enterprise Account Executive

Verkada
01.2022 - 10.2022

Miller Heiman Training

05-2021

Outside B2B Sales Consultant

Staples Advantage
01.2019 - 01.2022

Bachelor of Science - Psychology

Northeastern State University
08.2014 - 12.2018

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Lauren IsomAccount Manager