Lauren James
Erin
Summary
Attentive Resident Manager coordinates resident care and trains staff to meet needs. Promptly responds to needs and resolves issues with pragmatic and care-centered approach.
Overview
9
9
years of professional experience
6068
6068
years of post-secondary education
1
1
Certification
Work History
Residential Manager
The ARC of Chemung-Schuyler
Elmira
10.2021 - Current
- Residential Management completes an array of duties such as staff scheduling, on-call services and preparing for state audits while adhering to OPWDD regulations, overseeing daily operations, administrative tasks and completing financial audits.
Direct Support Professional
Able2 Enhancing Potential
Elmira
03.2019 - 11.2021
- The role of a Direct Support Professional is to provide assistance and support for individuals with developmental and intellectual disabilities to be successful and independent in the community, their homes, jobs, and in their everyday lives.
Animal Care Associate
Elmira City Animal Control
Elmira
03.2020 - 10.2021
- An animal care assistant performs cleaning and disinfection protocols for kennels while maintaining disease control. They also assist potential adopters by providing information about the animals, walk potential adopters through the adoption process and ensure the well-being of the animals that reside in the shelter.
Sales Assistant
Valu Home Centers
Elmira
07.2017 - 03.2019
- A Sales Assistant provided excellent customer service, aided customers with product inquiries, stocked shelves, organized displays, processed orders utilizing a POS system, and assisted customers in locating products.
Education
Associate's Degree - Liberal Arts and Sciences, General Studies and Humanities
Corning Community College
Corning, NYAesthetician/Esthetician and Skin Care Specialist -
GST BOCES
Elmira, NYHigh School Diploma - General Studies
Elmira High School
Elmira, NYSkills
- Interpersonal skills
- Customer service
- Staff scheduling
- Staff management
- Conflict resolution
- Policy enforcement
- Administrative duties
Certification
Adult and Pediatric First Aid/CPR/AED
Awards
President's list at Corning Community College in 2018.
President's list at Corning Community College in 2019.
Timeline
Residential Manager
The ARC of Chemung-Schuyler
10.2021 - Current
Animal Care Associate
Elmira City Animal Control
03.2020 - 10.2021
Direct Support Professional
Able2 Enhancing Potential
03.2019 - 11.2021
Sales Assistant
Valu Home Centers
07.2017 - 03.2019
Associate's Degree - Liberal Arts and Sciences, General Studies and Humanities
Corning Community College
Aesthetician/Esthetician and Skin Care Specialist -
GST BOCES
High School Diploma - General Studies
Elmira High School