Lauren James
Hazel Crest,IL
Summary
Dynamic negotiator and conflict resolver with a talent for identifying mutually beneficial solutions. Detail-oriented and exceptionally organized, consistently maintaining high accuracy and efficiency in all tasks. A strong work ethic and unwavering commitment to excellence drive the delivery of outstanding results, ensuring satisfaction for all stakeholders. Proven ability to navigate complex situations while fostering positive relationships and collaboration.
Overview
9
9
years of professional experience
Work History
Purchasing Associate
Brickworks Supply Company
Palos Hills, IL
04.2022 - Current
- Oversaw procurement of products and materials from manufacturers.
- Managed inventory systems to optimize supply levels.
- Collaborated with suppliers to obtain timely updates and detailed information on supplies.
- Analyzed invoices to verify accuracy of materials received.
- Coordinated order fulfillment by collaborating with warehouse staff to facilitate timely deliveries.
- Compiled and communicated essential product availability, pricing, and technical specifications to enhance decision-making processes.
- Achieved seamless order processing and modifications, resulting in improved customer satisfaction.
- Managed sample requests and coordinated shipments to ensure timely delivery.
- Responsible for processing purchase orders and accounts payable as needed.
- Administered price list management and conducted sales data analyses to ensure optimal gross profit margins.
- Conducted basic credit assessments and facilitated product complaint resolutions as required.
- Provide quality resolutions for product complaints, including coordination with accounting on credits, product returns, and price reductions.
- Provide product availability, pricing and technical information as required.
- Maintain price lists and provide analyses of sales data to maintain satisfactory gross profit margins for all items sold.
- Provide quality resolutions for product complaints, including coordination with accounting on credits, product returns, and price reductions.
- Led negotiation of pricing agreements with suppliers to secure favorable procurement terms.
- Managed vendor performance, addressing issues promptly and fostering continuous improvement in service quality.
- Streamlined purchasing processes for increased efficiency, implementing automated systems and reducing paperwork.
- Facilitated transition to advanced procurement software, resulting in optimized processes within the department.
Supply Center Coordinator
Brickworks Supply Center
Bridgeview, IL
04.2022 - 05.2023
- Provide product availability, pricing and technical information as required.
- Process orders, order changes, sample requests, and coordinate shipments.
- Responsible for processing purchase orders and accounts payable as needed.
- Maintain price lists and provide analyses of sales data to maintain satisfactory gross profit margins for all items sold.
- Perform basic credit functions and product complaint procedures as needed.
- Provide quality resolutions for product complaints, including coordination with accounting on credits, product returns, and price reductions.
- Maintain showroom displays and keep product literature up-to-date.
Relationship Banker
First Financial Bank
Hammond, IN
11.2020 - 02.2022
- Processed customer transactions efficiently while managing teller drawer operations. Assisted in balancing cash drawers to maintain accurate financial records.
- Managed operations of dispensers and teller cash recyclers. Oversaw the opening of new business accounts, IRAs, and CDs. Facilitated customer engagement to enhance account services.
- Managed account inquiries for over 140 client accounts weekly.
- Processed personal loans, auto loans, and credit card applications while providing customers with information on home equity lines of credit, mortgages, business loans, and business credit cards.
- Oversaw daily operations in manager's absence. Engaged with business partners and community leaders to foster collaboration and drive community engagement.
- Assessed client portfolios to pinpoint opportunities for expansion and improve overall service quality.
- Collaborated with cross-functional teams to develop tailored financial solutions, driving increased client engagement and loyalty.
- Established long-term connections with customers to enhance satisfaction and loyalty.
- Collaborated with business partners and community leaders to foster stronger community connections.
Administrate Assistant / Media Specialist
Prairie Hills School District
Markham, IL
08.2017 - 05.2020
- Facilitated collaboration with teachers to enhance educational experiences by incorporating technology into classroom activities.
- Identified and compiled digital materials to support student research projects and academic growth.
- Streamlined scheduling and appointment coordination for team members to enhance time management efficiency.
- Oversaw office correspondence and optimized filing system for efficient information retrieval.
- Handled incoming calls and emails, ensuring timely and professional responses to support business operations.
- Organized filing systems to maintain accurate and confidential records supporting efficient information retrieval.
- Maintained systematic organization of confidential documents while adhering to established protocols.
- Tracked inventory levels of office supplies and executed timely orders to prevent shortages and support workflow.
Education
Liberal Arts
Prairie State College
05-2012
Skills
- Order tracking
- Supply chain optimization
- Strategic sourcing
- Supplier negotiation
- Inventory management
- Procurement
- Teamwork and collaboration
- Customer service
- Multitasking
- Decision-making
Timeline
Purchasing Associate
Brickworks Supply Company
04.2022 - Current
Supply Center Coordinator
Brickworks Supply Center
04.2022 - 05.2023
Relationship Banker
First Financial Bank
11.2020 - 02.2022
Administrate Assistant / Media Specialist
Prairie Hills School District
08.2017 - 05.2020
Liberal Arts
Prairie State College