Lauren Johnson
Conroe,TX
Summary
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Overview
10
10
years of professional experience
Work History
Waitress
Cafe Del Rio
Lufkin, TX
07.2015 - Current
- Replenished beverages when necessary.
- Checked back with customers throughout meal service to ensure satisfaction.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Processed payments accurately using cash registers or POS systems.
- Answered questions about menu items, ingredients, and pricing.
- Participated in team meetings to discuss new menu items or changes in policy.
Bank Teller
Lufkin Federal Credit Union
Lufkin, TX
08.2022 - 04.2023
- Processed loan payments by verifying funds availability prior to disbursing funds.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Followed strict compliance guidelines when completing financial transactions for customers.
- Resolved customer disputes promptly in accordance with bank policies and procedures.
- Assisted customers with basic technical issues related to digital banking platforms.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
Security Forces Member
United States Air Force, USAF
San Antonio, TX
08.2018 - 04.2019
- Conducted searches of facilities, vehicles, and personnel in accordance with established guidelines.
- Performed access control duties, including controlling entry into the facility and verifying identification of personnel.
- Maintained logs of activities related to security operations and reported findings to appropriate authorities.
- Participated in drills designed to test response times during emergency scenarios.
- Ensured compliance with applicable regulations governing the use of force by security personnel.
- Participated in regular drills and exercises designed to test response times and effectiveness in an emergency situation.
Education
High School Diploma -
Lufkin High School
Lufkin, TX05-2017
Accounting
Angelina College
Lufkin, TXSkills
- Memory retention
- Serving expertise
- Cash handling
- Team collaboration
- Guest relations
- Verbal and written communication
- Hospitality and accommodation
- Data inputting
- Deposit and withdrawal management
- Currency packaging
- Time management
- Banking regulations knowledge
- Banking software
- Attention to detail
- Sales and Cross-selling
References
References available upon request.
Timeline
Bank Teller
Lufkin Federal Credit Union
08.2022 - 04.2023
Security Forces Member
United States Air Force, USAF
08.2018 - 04.2019
Waitress
Cafe Del Rio
07.2015 - Current
High School Diploma -
Lufkin High School
Accounting
Angelina College
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