LAUREN JOHNSON
Blue Ridge,TX
Summary
Creative 3D Modeler with 5+ years of experience in transforming conceptual ideas into high-quality 3D assets, utilizing advanced design software like Illustrator and Blender. Demonstrates exceptional leadership in managing cross-functional teams and optimizing production pipelines to enhance efficiency and quality. Passionate about pioneering innovative visualization strategies to drive customer engagement and elevate visual merchandising standards.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dispatcher
Collin County Sheriff's Office
05.2025 - Current
- Managed emergency calls, prioritizing response based on urgency and nature of incidents.
- Utilized CAD systems to track and deploy resources efficiently during emergencies.
- Coordinated communication between first responders and dispatch teams to ensure effective incident management.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Answered calls from automatic routing system and took basic information from callers.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
ASSOCIATE
TaskUs
12.2024 - Current
- Drive operational excellence through process optimization and team collaboration, delivering consistent quality outcomes while maintaining service standards.
- Implement creative solutions to streamline workflows, enhance customer satisfaction, and develop efficient operational strategies.
- Analyze complex business requirements and translate them into actionable insights, ensuring optimal resource utilization.
- Deploy advanced process automation solutions to enhance operational workflows, reducing manual tasks and improving team productivity.
SPA ATTENDANT
Hiatus Spa + Retreat
04.2023 - 09.2024
- Maintain spa inventory and guest amenities, ensuring seamless service and guest satisfaction.
- Efficiently manage laundry operations, maintaining cleanliness and stock levels for guest comfort.
- Enhanced spa environment through meticulous attention to cleanliness standards, inventory control, and responsive guest support in a high-end wellness setting.
- Orchestrated comprehensive spa maintenance protocols, enhancing operational efficiency while maintaining premium guest service standards.
- Facilitated seamless spa experiences through proactive guest support, amenity preparation, and swift response to emerging needs.
3D MODELER (MANAGER)
Lily's Shop
07.2020 - 09.2024
- Managed quality control processes, refined model specifications, and established comprehensive documentation standards for 3D assets.
- Coordinated cross-functional teams, mentored junior modelers, and streamlined project delivery through effective resource allocation.
- Optimized production pipeline, reduced rendering times, and enhanced model quality while meeting strict project deadlines.
- Transformed shop’s visual merchandising through innovative 3D solutions, driving customer engagement and design efficiency.
- Pioneered innovative 3D visualization strategies that transformed customer engagement and modernized shop presentation standards.
ASSOCIATE
RaceTrac
01.2021 - 09.2021
- Improved customer service, reducing wait times and boosting retention.
- Fostered positive customer relationships through effective communication and proactive problem-solving, enhancing overall shopping experience.
- Implemented organized inventory management protocols while maintaining store presentation standards and adhering to company policies.
- Developed streamlined service strategies to optimize customer flow and improve operational efficiency during peak business hours.
- Streamlined customer service operations and transaction processes while maintaining quality standards, resulting in enhanced customer satisfaction and store efficiency.
Education
HIGH SCHOOL DIPLOMA -
Liberty High School
Frisco, TX05.2019
No Degree - Telecommunications License
RTA 911
Arlington, TX08-2025
Skills
- 3D Modeling, 3D Animation, Blender, Unity, Photoshop, Illustrator, Customer Service, Project Management, Team Leadership, Social Media Marketing, Guest Relations, Workflow Management, Mentoring, Quality Assurance, Client Relations, Creative Thinking, Problem Solving, Strategic Planning
Certification
FOOD HANDLERS CERTIFICATION TABC
ADDITIONAL INFORMATION
- COMMUNITY LEADERSHIP
- Manage and support a community of over 1,900 members
- Create educational content including video tutorials and written guides for Blender and Unity
- Provide mentorship and technical support to community members
- Works well with others to find solutions to more complicated scenarios
Timeline
Dispatcher
Collin County Sheriff's Office
05.2025 - Current
ASSOCIATE
TaskUs
12.2024 - Current
SPA ATTENDANT
Hiatus Spa + Retreat
04.2023 - 09.2024
ASSOCIATE
RaceTrac
01.2021 - 09.2021
3D MODELER (MANAGER)
Lily's Shop
07.2020 - 09.2024
HIGH SCHOOL DIPLOMA -
Liberty High School
No Degree - Telecommunications License
RTA 911
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