Summary
Overview
Work History
Education
Skills
Timeline
Generic

LAUREN JONES

Washington,DC

Summary

Strategic professional with expertise in luxury sales, marketing, and business development. Proven track record in full-cycle sales, contract negotiation, and customer relationship management. Achievements include driving growth and enhancing operations through data-driven strategies. Strong leasing management skills complemented by exceptional relationship-building capabilities.

Overview

13
13
years of professional experience

Work History

Leasing Manager

Greystar
01.2023 - Current
  • Managed a large portfolio of residential accounts, supporting leasing operations and customer retention.
  • Conducted market research to develop strategic outreach and stay ahead of competition.
  • Trained and mentored leasing professionals to enhance service delivery and performance.
  • Coordinated events and community engagement efforts to strengthen brand reputation.
  • Identified opportunities to streamline processes and reduce expenses while maintaining high service standards.

Leasing Professional

Greystar
05.2018 - 12.2022
  • Consistently met and exceeded leasing goals through relationship-building and personalized service.
  • Played a key role in the successful launch of new residential developments.
  • Contributed to revenue growth through business development and high-value lease agreements.
  • Partnered with construction and operations teams to ensure units were ready for occupancy.
  • Negotiated lease renewals that supported both client satisfaction and organizational growth.

Project Director (Contract)

Myya Post-Mastectomy Resources
02.2021 - Current
  • Oversaw inventory, marketing, and outreach strategies to enhance brand visibility and client engagement.
  • Used data to streamline internal workflows and improve customer experiences.
  • Advised clients on insurance and product options with a focus on accessibility and empathy.
  • Built collaborative relationships with healthcare providers, investors, and partner brands to support expansion.

Marketing Director (Seasonal Contract)

Jason Tours & Limousine
06.2012 - Current
  • Transitioned from administrative oversight into a strategic marketing leadership role.
  • Managed contracts, payroll, and budgets in alignment with operational objectives.
  • Designed and executed marketing campaigns to increase brand awareness and client acquisition.
  • Fostered partnerships to support sustained growth and enhance customer experience.
  • Continued to provide operational guidance to ensure smooth workflows and business success.

Education

Broadcast Journalism -

Morgan State University

Skills

  • Yardi Voyager and Salesforce
  • Process improvement
  • Training and mentoring
  • Microsoft Office Suite
  • Google Workspace
  • Project management tools
  • Data analysis and reporting
  • Business development strategies
  • Client relations and engagement
  • Market research techniques
  • Budgeting and financial planning
  • Operational strategy development
  • Leadership and team management
  • Conflict resolution skills
  • Start-up growth strategies
  • Brand partnership development

Timeline

Leasing Manager

Greystar
01.2023 - Current

Project Director (Contract)

Myya Post-Mastectomy Resources
02.2021 - Current

Leasing Professional

Greystar
05.2018 - 12.2022

Marketing Director (Seasonal Contract)

Jason Tours & Limousine
06.2012 - Current

Broadcast Journalism -

Morgan State University

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