Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Jones

Louisville,KY

Summary

Dedicated professional eager to leverage strong leadership and customer service skills to contribute to company success. Committed to delivering exceptional service and support, ensuring a seamless experience for clients and colleagues. Ready to embrace new challenges and make a meaningful impact within the organization.

Overview

4
4
years of professional experience

Work History

Customs Brokerage Representative

UPS
Louisville, KY
06.2025 - Current
  • Managed customs documentation and compliance for international shipments, ensuring adherence to regulations.
  • Developed a keen eye for detail when reviewing documentation, preventing costly errors or omissions that could lead to delays or penalties.
  • Utilized customs brokerage software to track shipments and update clients on status changes.

Style Consultant

Target
01.2024 - Current
  • Assist customers with inquiries and issues about clothing items or products leading to overall satisfaction and repeat business.
  • Help maintain a safe, clean, and organized section of the store through regular maintenance of style.

Team Member

Cinemark
01.2022 - 01.2024
  • Greeted each individual customer, assisted with ticket purchases, concessions and directed them to the right theatre while ensuring a high level of customer satisfaction.
  • Provide information and resolve customer complaints, enhancing overall service quality.

Camp Counselor

YMCA of Greater Louisville
01.2022 - 01.2022
  • Led daily activities for campers, fostering teamwork and personal growth through structed programs.
  • Explain and demonstrate all safety procedures to maintain a smooth flowing environment.

Education

High School Diploma -

Suda E. Butler Traditional High School
01.2023

Skills

  • Customer Service
  • Leadership
  • Organization
  • Problem solving
  • Integrity and trustworthiness

Timeline

Customs Brokerage Representative

UPS
06.2025 - Current

Style Consultant

Target
01.2024 - Current

Team Member

Cinemark
01.2022 - 01.2024

Camp Counselor

YMCA of Greater Louisville
01.2022 - 01.2022

High School Diploma -

Suda E. Butler Traditional High School
Lauren Jones