Lauren Kelly
South Lake Tahoe,CA
Summary
Experienced background with customer service and safety protocol in fast-paced settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency..
Overview
6
6
years of professional experience
Work History
Kayak Guide
Clearly Tahoe
South Lake Tahoe, California
05.2026 - Current
- Guided groups through scenic kayak tours on Lake Tahoe.
- Ensured safety and compliance with water sports regulations.
- Provided equipment orientation and safety briefings to participants.
- Developed engaging narratives about local ecology and history for guests.
- Maintained strong proficiency in CPR, First Aid, and rescue techniques to provide optimal support to individuals in distress.
Lift Operator
Heavenly Ski Resort
South Lake Tahoe, California
12.2025 - 04.2026
- Executed snow clearing duties around the base area.
- Ensured compliance with safety protocols to maintain a secure environment.
- Conducted daily inspections of lift equipment for optimal performance.
- Trained new lift operators on safety procedures and equipment use.
- Reacted swiftly to emergency situations, restoring lift operations and ensuring guest safety during technical faults.
Swim Instructor
Lake Monticello Owners' Association
Palmyra, VA
05.2021 - 08.2025
- Taught swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Scheduled and communicated directly with clients in a time efficient and organized manner
Lifeguard
Lake Monticello Owners' Association
05.2020 - 08.2025
- Trained in first responder skills such as First Aid CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions
Cashier/Stocker
Fruit Hill Orchard
Palmyra, VA
08.2024 - 12.2024
- Greeted customers entering store kindly and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Expedited restocking process during peak hours to maintain a well-stocked sales floor for customers's appeal.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Packed out orders efficiently and securely.
Education
Advanced Diploma -
Fluvanna County High School
Palmyra, VASkills
- Customer service
- Patience
- Time management
- CPR/AED Deep Water certification for Professional Rescuers
- First Aid
- Safety protocol
- Guest assistance
- Water safety
- Child development
Timeline
Kayak Guide
Clearly Tahoe
05.2026 - Current
Lift Operator
Heavenly Ski Resort
12.2025 - 04.2026
Cashier/Stocker
Fruit Hill Orchard
08.2024 - 12.2024
Swim Instructor
Lake Monticello Owners' Association
05.2021 - 08.2025
Lifeguard
Lake Monticello Owners' Association
05.2020 - 08.2025
Advanced Diploma -
Fluvanna County High School