Lauren Kilgore
Elyria,OH
Summary
Efficient and results-oriented professional with a proven track record at Great Lake Dredge and Dock. Excelled in office administration and customer service, enhancing productivity and guest satisfaction. Skilled in time management and fostering professional relationships, quickly adapting to new challenges. Demonstrated exceptional problem-solving abilities with a strong devotion to maintaining high cleanliness standards.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Great Lake Dredge and Dock
8025 Black Horse Pike, Pleasantville, NJ, 08232
08.2024 - Current
- Assisted coworkers and staff members with tasks on a daily basis.
- Demonstrated strong multitasking skills.
- Provided administrative support to maximize productivity.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Interacted with vendors, contractors and professional services personnel to receive orders and communicate instructions.
- Maintained inventory of office supplies.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate
AutoNation
2377 Center Ridge Road, Westlake, OH 44145
08.2023 - 01.2024
- Listened to guest needs and desires to identify and recommend optimal products.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built relationships with guests to encourage repeat business.
- Boosted guest satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained up-to-date knowledge of dealership sales, payment policies and security standards.
Server
BeerHead Bar and Eatery
1813 Nagel Road, Avon, OH, 44011
01.2018 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Elyria High School
Elyria, OH05-2020
Skills
- Customer service
- Office administration
- Time management
- Customer and client relations
- Strong problem solver
- Deadline oriented
- Cleanliness standards
- Kitchen organization
Timeline
Administrative Assistant
Great Lake Dredge and Dock
08.2024 - Current
Sales Associate
AutoNation
08.2023 - 01.2024
Server
BeerHead Bar and Eatery
01.2018 - 06.2023
Elyria High School