- Offering time and support to shelters for the homeless, women, and animals
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Youth Development Programs
- Homelessness Outreach
Lauren Knight
Crystal,US
Summary
Housing professional with background in providing comprehensive support and case management services. Capable of developing personalized housing plans and collaborating with community partners to ensure client success. Known for fostering team collaboration and achieving results, while being adaptable to changing circumstances and needs. Key skills include crisis intervention and resource coordination.
Overview
13
13
years of professional experience
Work History
MFIP Employment Case Manager
Jewish Family and Children Services
Golden Valley, MN
03.2026 - Current
- Assessed client needs and developed personalized employment plans to enhance job readiness.
- Assist with resume writing, interview techniques, and job search strategies for diverse populations.
- Collaborated with community organizations to expand job placement opportunities for clients.
- Monitored client progress and provided ongoing support to ensure successful employment outcomes.
- Conducted outreach efforts to engage potential clients and raise awareness of available services.
- Maintained accurate case documentation in compliance with agency standards and funding requirements.
- Developed customized employment plans for clients, addressing unique career goals and barriers to employment.
- Maintained detailed case notes and records of client interactions, ensuring accurate documentation of services provided.
- Led mock interview sessions with clients to practice effective communication strategies for successful interviews.
- Enhanced client employability by conducting comprehensive assessments and identifying individual strengths and weaknesses.
- Connected clients with appropriate community resources to address barriers such as transportation, childcare, and housing issues.
- Assisted clients in preparing resumes, cover letters, and other application materials tailored to specific job opportunities.
- Mobilized case management system to document service delivery and case progress.
- Liaised with community partners to enhance employment opportunities for individuals with disabilities.
Kids Academy Assistant
Lifetime Fitness
St. Louis Park, MN, US
04.2018 - Current
- Responsible for overseeing daily classes offered to kid members
- Oversaw check-in and check-out procedures for families at academy.
- Directed and organized group fitness activities to enhance participant engagement and performance.
- Implemented programs to encourage children’s participation in activities, fostering an active lifestyle during academy sessions.
- Fostered an inclusive environment through intentional engagement strategies.
- Reported incidents and communicated emergencies to relevant teams. Assisted in documenting incidents and emergencies for effective communication.
- Maintain record of children's accounts
- Oversaw transfer readiness of children, enhancing safety and efficiency during before and after school program transitions.
- Supported daily operations by ensuring cleanliness and organization of fitness areas.
- Assisted in scheduling client appointments and managing trainer calendars efficiently.
- Provided excellent customer service, addressing member inquiries and resolving issues promptly.
- Coordinated promotional events to enhance member engagement and participation.
- Collaborated with team members to streamline processes for improved service delivery.
- Trained new staff on operational procedures and customer interaction standards effectively.
- Phone: 952-541-7143
- Supervisor: Shannon Gunaca, Kids Academy and Swim Manager
Case Management Assistant
Hennepin County
Minneapolis, MN
09.2024 - 09.2025
- Assisted in managing incoming phone calls. Guided callers to appropriate departments or individuals. Provided basic information to callers as needed.
- Facilitated case management processes by providing essential assistance to case managers.
- Created detailed resident cases through effective intake completion, enhancing support services. Enhanced resident outcomes by developing thorough case profiles from intake information.
- Analyzed and categorized case types to enhance operational efficiency.
- Coordinated the distribution of vital resources to residents, addressing their needs effectively.
- Executed completion of county trainings for Certified Community Behavioral Health Clinics (CCBHC).
- Contributed suggestions during CMA meetings to enhance overall client experience and satisfaction.
- Assisted community resource teams to build supportive relationships with building staff. Collaborated with other building personnel to establish beneficial connections.
- - Greet and direct clients to respective areas
- Applied de-escalation techniques during interactions to maintain a positive work environment.
- Assisted clients in accessing community resources and services to improve overall well-being.
- Coordinated case documentation and maintained accurate records within electronic systems.
- Facilitated intake processes, ensuring compliance with organizational policies and procedures.
- Collaborated with multidisciplinary teams to provide holistic support for client needs.
- Conducted follow-up assessments to evaluate client progress and service effectiveness.
- Supervisor: Mohamed Sheik, Supervisor
Supportive Housing Case Manager
Clare Housing
Minneapolis, MN, US
12.2022 - 05.2024
- Executed completion of GRH/SEC8 SEC 42 housing paperwork to ensure compliance with regulatory standards.
- Oversaw document collection processes for coordinated entry into housing programs. Directed efforts to gather and compile required documentation for housing placements.
- Facilitated medication adherence by tracking and managing medication schedules.
- Participated in ongoing harm reduction training sessions. Assisted in delivering harm reduction education to community members. Supported initiatives aimed at minimizing health risks.
- Achieved successful completion of annual assessments and goal-setting, enhancing resident engagement and development. Elevated resident participation in annual assessments and goal-setting, resulting in improved personal accountability.
- Provided case management support for clients in the Ryan White program. Assisted individuals in accessing necessary health services and resources. Coordinated care plans to enhance client well-being.
- Facilitated annual recertification processes and prepared residents for inspections.
- Strengthened community partnerships by enhancing collaboration with case managers. Achieved improved service integration through effective collaboration with community partners and case managers.
- Participated in weekly meetings with property management to address operational issues and streamline processes.
- Orchestrated communication channels between shelter workers, physicians, and nursing staff to enhance patient care. Led collaborative efforts among shelter employees and medical teams to streamline operations. Managed interactions with shelter staff, doctors, and nurses to improve service delivery.
- Assisted individuals with lease education and eviction prevention resources. Supported clients in understanding their lease agreements and rights.
- Assisted in implementing effective housekeeping strategies to address hoarding challenges.
- Certified in CPR and First Aid, ensuring readiness for emergency situations.
- Monthly budgeting
- Training on drug addiction, mental health and de-escalation
- Guided residents through the preparation process for court hearings and appeals, ensuring clarity and understanding of legal proceedings.
- Website: clarehousing.org
- Phone: 612-236-9515
- Supervisor: Brian Lundequam, Services Manager
Artillery Mechanic
Army National Guard
Faimont, MN
04.2013 - 04.2020
- Perform unit maintenance on unit wheel and track vehicles
- Maintain diesel powerpacks, compression ignition engines and engine fuel systems, air induction systems, exhaust, charging, cooling, and track hull electrical.
- Troubleshoot and perform other unit maintenance associated with fire control and related systems.
- Conduct physical fitness testing.
- Annual and Semiannual maintenance checks
- Assisted with vehicle recovery operations to support timely service delivery. Supported team efforts in recovering vehicles efficiently. Provided aid in vehicle recovery tasks to enhance operational effectiveness.
- Radio communication for convoy mobilization
- Assisted in coordinating medivac operations through radio communications. Facilitated emergency response by managing radio call protocols for medivac missions.
- Conducted routine maintenance on military vehicles, enhancing reliability and performance.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Phone: 507-235-3917
- Supervisor: SGT Eotvos, Platoon SGT
Education
A.S. - Field Artillery
Military Occupational Specialty
US Army Field Artillery School, Fort Lee Virginia 11-2013
Advanced Individual Training Certificate - Field Artillery
Military Occupational Specialty
US Army Field Artillery School, Fort Lee Virginia 11-2013
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Relationship building
- Problem-solving
- Workload management
- Support services
- File and record keeping
Interests
Timeline
MFIP Employment Case Manager
Jewish Family and Children Services
03.2026 - Current
Case Management Assistant
Hennepin County
09.2024 - 09.2025
Supportive Housing Case Manager
Clare Housing
12.2022 - 05.2024
Kids Academy Assistant
Lifetime Fitness
04.2018 - Current
Artillery Mechanic
Army National Guard
04.2013 - 04.2020
A.S. - Field Artillery
Military Occupational Specialty
Advanced Individual Training Certificate - Field Artillery
Military Occupational Specialty