Lauren Kocer

• Developed organization's strategic direction, including vision, mission, and core values.
• Exercised appropriate cost control to meet budget restrictions.
• Recruited new members by networking at community events and distributing promotional materials to attendees.
• Created promotional materials and provided insightful information to social media, websites and print media to educate public.
• Spearheaded successful business partnerships aligned with organization's strategy and core competencies.
• Provided strategic leadership for all of administrative and operational functions in accordance with organization's mission.
• Drove strategic improvements to enhance operational and organizational efficiencies.
• Oversaw our communication efforts including update emails, event emails, and fundraising.
• Implemented our CRM system to increase donor management, volunteers, and key partnerships.
• Represented organization and served as chief spokesperson publicly at events, community meetings, and partnership meetings.
• Established and maintained relationships with organizations increasing our partnerships.
• Spearheaded and developed launch of first program initiative.
  

• Developed network relationships with industry professionals to enhance community awareness and promote services.
• Developed and implemented strategic plans to reach members for financial support and participation.
• Planned and organized monthly outreach events ensuring events were adequately funded and staffed by volunteers.
• Successfully built, lead, and galvanized team of 8 volunteers to help direct production and execution of monthly outreach events.
• Planned, developed, and managed annual large-scale events: Back-to-School Bash, Holiday Toy Drive, Thanksgiving Food Giveaway, and Easter Egg Hunt.

• Oversaw, coordinated, and scheduled with over 20 household services/vendors
• Developed strong, professional, trustworthy relationships with urgency to new and existing vendors, gaining priority over other clients.
• Provided project management for new and existing projects with budgets up to $350,000.
• Managed household schedules and calendars for five, improving overall function, coordination, and operation of household.
• Handled household bills and administrative duties, including payment for all outside vendors.
• Communicated with vendors and contractors to discuss schedules, project requirements and upcoming appointments.
• Collaborated in cloud environments such as Google Workspace.

• Oversaw CHANGE coordinators and team leads for Guest Experience, Production, Worship, Online, and Special Events.
• Built, developed, and trained team coordinators weekly to ensure team culture, recruitment, onboarding, follow-up, and growth.
• Lead team training on systems used: Shelby Next, Monday.Com, Planning Center, Google Drive, and Slack.
• Conducted Sunday morning team huddles for 20+ individuals to ensure operations and quality experience were met and quickly solved any problems that arose.

Cum Laude Graduate