Lauren LaFisca
Connellsville,PA
Summary
Proven team leader and adaptable multitasker, I excelled at Seven Springs Mountain Resort the past 9 years by enhancing guest satisfaction and ensuring health and safety compliance, especially through a pandemic. With a passion for high-paced environments and a positive mental attitude, I effectively trained staff and maintained exemplary service standards, showcasing my exceptional communication and work ethic.
Overview
8
8
years of professional experience
Work History
Restaurant Server
Seven Springs Mountain Resort
Championn, PA
09.2016 - Current
- Attended to guests' needs in a fast-paced, timely manner, ensuring satisfaction throughout their dining experience.
- Acted as a team lead and trained new employees on restaurant procedures.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Maintained positive relationships with co-workers and customers alike through a friendly attitude and communication.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Ensured compliance with health and safety regulations.
- Stay up to date with all RAMP certifications and training.
- Demonstrate tableside etiquette in a fine dining restaurant while retaining extensive knowledge of fine wines and rotating beer selections.
Education
High School Diploma -
Connellsville Area Senior High
Connellsville, PA06-2014
Skills
- Ability to work in face paced stressful environment
- Ability to multitask while keeping a certain time frame
- Exceptional, positive mental attitude
- Adaptable and quick-learning
- Passionate work ethic
- Always finding ways to keep mind active
- Organized
Timeline
Restaurant Server
Seven Springs Mountain Resort
09.2016 - Current
High School Diploma -
Connellsville Area Senior High
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