Lauren Leal
Austin,TX
Summary
Proven multitasker and adept team collaborator, I excelled at The Post at Lamar Park by enhancing customer satisfaction and managing high-pressure situations with poise. Completed psychological first aid. I showcase adaptability and a results-driven approach.
Overview
5
5
years of professional experience
Work History
Host
The Post at Lamar Park
01.2018 - 08.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Master of Arts - Counseling
St. Edward's University
Austin, TX08.2025
Bachelor of Arts - Psychology
Texas Tech Unviersity
Lubbock, Texas12.2022
Skills
- Team Collaboration
- Adaptable to change
- Multitasking proficiency
- Effective Time Management
- Psychological First Aid Training
Timeline
Host
The Post at Lamar Park
01.2018 - 08.2022
Master of Arts - Counseling
St. Edward's University
Bachelor of Arts - Psychology
Texas Tech Unviersity
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