Lauren Lee
Green River,WY
Summary
Friendly food industry server proficient at creating positive consumer experiences that lead to return business. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor.
Overview
3
3
years of professional experience
Work History
Academic Tutor
Academic Success Center
08.2022 - Current
- Administered individual tutoring sessions in English literature, Communication studies, and Creative Writing.
- Coached tutees in study skills, note-taking, organization and time management.
- Coached students through challenging material with positive reinforcement and encouragement.
Server
AOA Private Golf Membership
01.2024 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Visitor Assistant
Sweetwater County Travel And Tourism
06.2022 - 08.2022
- Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
- Described tour points of interest to group members, responding to general inquiries and questions.
- Selected travel routes and sites to visit based on knowledge of specific areas.
- Greeted and assisted customers with booking reservations and answering additional questions, both in person and over phone.
Barista
Coal Train Coffee Depot
05.2021 - 08.2021
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences during periods of high volume.
- Utilized POS system to receive and process customer payments.
- Memorized over 50 menu items and created custom drinks for 70 to 100 customers a shift.
Education
Some College (No Degree) - General Studies
Western Wyoming Community College
Rock Springs, WYBachelor of Arts - English, Communication
Fresno Pacific University
05.2024
High School Diploma -
Green River High School
05.2021
Skills
- Safe Food Handling
- Menu Memorization
- Relationship Management
- Service prioritization
- Order Accuracy
- Food station setup
- Guest Relations
- Quality Control
- Memory retention
Affiliations
- Current member of the Fresno Pacific Women's swim and dive team.
- Presidential Scholarship at Fresno Pacific University
- President of "Green Light", Fresno Pacific University Literary Club
Timeline
Server
AOA Private Golf Membership
01.2024 - 05.2024
Academic Tutor
Academic Success Center
08.2022 - Current
Visitor Assistant
Sweetwater County Travel And Tourism
06.2022 - 08.2022
Barista
Coal Train Coffee Depot
05.2021 - 08.2021
Some College (No Degree) - General Studies
Western Wyoming Community College
Bachelor of Arts - English, Communication
Fresno Pacific University
High School Diploma -
Green River High School