Lauren Levy
Staten Island
Summary
Developed strong interpersonal and customer service skills within fast-paced bakery environment, seeking to transition into new field. Demonstrates ability to manage inventory, handle transactions, and maintain cleanliness. Aiming to leverage these transferrable skills in new and challenging role. Dependable and upbeat individual with excellent customer service abilities and knack for creating welcoming atmosphere. Possesses good understanding of food safety standards and hands-on skills in handling and packaging baked goods. Committed to contributing to positive customer experience and ensuring product quality.
Overview
3
3
years of professional experience
Work History
Bakery Clerk
Kiddie Cakes, Frank Seegitz
10.2021 - 08.2024
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Communicated effectively with store management regarding bakery operations, addressing potential issues proactively before they escalated into larger problems.
- Handled cash register transactions efficiently, ensuring accurate sales records and timely customer service.
Tutor
10.2022 - 06.2024
- Provided homework assistance using specific curriculum and materials.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Enhanced students' understanding of complex mathematical concepts by developing and implementing diverse, interactive lesson plans.
Teacher's Assistant
Tottenville High School
09.2022 - 06.2024
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Education
Nursing
The University of Tampa
Tampa, FL05-2028
High School Diploma -
Tottenville High School
Staten Island, New York06-2024
Skills
- Customer service
- Customer satisfaction
- Menu memorization
- Telephone etiquette
- Workplace safety
- Problem-solving skills
- Collaboration and teamwork
- Effective communication
- Computer skills in programs such as Word, Powerpoint, Excel, Google Docs, etc
- Calm and patient demeanor
Timeline
Tutor
10.2022 - 06.2024
Teacher's Assistant
Tottenville High School
09.2022 - 06.2024
Bakery Clerk
Kiddie Cakes, Frank Seegitz
10.2021 - 08.2024
Nursing
The University of Tampa
High School Diploma -
Tottenville High School
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