Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Lauren Licona

Summary

Results-driven communications professional with over 6 years of experience in editorial, digital, and UX content initiatives. Expertise in content strategy, stakeholder engagement, and feature writing, with a strong ability to simplify complex information for diverse audiences. Skilled in managing cross-functional projects and multi-channel content programs that enhance audience engagement and boost organizational visibility.

Overview

7
7
years of professional experience

Work History

Senior Digital Coordinator

Aquent Studios
Remote
11.2025 - Current
  • Developed UX content and messaging frameworks, enhancing customer engagement on web experiences.
  • Partnered with UX designers, researchers, and stakeholders to improve usability and content effectiveness.
  • Managed digital content across Adobe Experience Manager (AEM) and Milestone CMS, ensuring consistency and accuracy.
  • Conducted content and metadata audits and utilized customer feedback to pinpoint optimization opportunities.
  • Coordinated project workflows and stakeholder deliverables through Salesforce.

Content Manager

C-Suite Media (CSQ.com)
Remote
07.2022 - 11.2025
  • Managed high-volume publishing pipeline for executive thought leadership, interviews, feature articles, newsletters, and partner content, ensuring timely delivery.
  • Oversaw editorial calendar, content pipeline, and contributor management across multiple digital platforms.
  • Oversaw editorial calendar and content pipeline while coordinating contributor management across multiple digital platforms to streamline workflows.
  • Wrote and edited executive thought leadership, feature stories, newsletters, website copy, and marketing content.
  • Conducted interviews with business leaders and subject-matter experts to produce audience-focused editorial content.
  • Assigned, briefed, and edited content for thought leadership, executive interviews, podcasts, and long-form videos, enhancing audience engagement.
  • Coordinated cross-functional teams including writers, editors, designers, video producers, podcast guests, and external contributors.
  • Created and maintained SOPs for editorial and publishing processes.
  • Published and optimized content through WordPress and CMS platforms while maintaining SEO and UX standards.
  • Managed project timelines and content production through ClickUp and HubSpot.

Editorial Assistant

Aptara
Boston, MA
01.2022 - 05.2022
  • Coordinated editorial production and ensured quality control for corporate publishing clients.
  • Developed accessibility, ADA compliance, and content quality documentation.
  • Reviewed manuscripts, layouts, and digital content for accuracy, consistency, and publication readiness.

Communications & PR Intern

RVD Communications
New York, NY
08.2021 - 12.2021
  • Monitored media coverage and social placements for luxury, fashion, and lifestyle clients; drafted alerts and maintained tracking grids to ensure timely communication.
  • Developed influencer and media lists; crafted pitches, press releases, and client communications to enhance media outreach.
  • Coordinated digital asset organization, editorial calendar planning, and event logistics to streamline project execution.

Marketing Intern

Ploughshares Literary Journal
Boston, MA
12.2020 - 05.2021
  • Managed and grew @pshares Twitter (69.6K followers), creating high-engagement content.
  • Proofread and prepared journal issues for publication, ensuring high-quality content.
  • Assisted in proofreading and prepping journal issues for publication.
  • Managed contributor outreach, press contacts, and submissions database to streamline communication.

Publication Design Intern

ArtofLiving / PrimaMedia
Remote
05.2020 - 08.2020
  • Produced cross-platform content with Hootsuite and DLVR, designed social and editorial visuals with Canva and Adobe tools, and optimized web content using Yoast SEO to enhance online engagement.
  • Designed visual assets for multimedia campaigns, enhancing brand engagement and audience reach.
  • Collaborated with cross-functional teams to conceptualize and execute design projects, ensuring alignment with brand guidelines.
  • Developed prototypes and mockups using Adobe Creative Suite, streamlining feedback processes with stakeholders.

Youth Programs Intern

826 Boston
Boston, MA
08.2019 - 12.2019
  • Assisted with program administration duties, including resource research, database management, and responding to program inquiries, enhancing overall program efficiency.
  • Utilized Shopify and Salesforce platforms to manage customer relationships and sales processes.
  • Performed office tasks, such as answering phones, greeting guests, and scheduling appointments, ensuring smooth daily operations and effective communication.

Education

Master of Fine Arts - Creative Writing

Arizona State University
Tempe
05-2026

Bachelor of Arts - Writing, Literature, & Publishing

Emerson College
Boston
05-2021

Skills

  • Content Strategy
  • Content Marketing
  • Copywriting
  • Editorial Planning
  • Social Media
  • SEO
  • UX Content
  • Brand Storytelling
  • Media Relations
  • Project Management
  • Marketing strategy
  • CRM management
  • CRM tools
  • WordPress
  • Analytics tools
  • Salesforce
  • HubSpot
  • Mailchimp
  • Asana
  • Smartsheet
  • Canva
  • Adobe Acrobat
  • Multimedia content creation
  • Video production
  • Web content management
  • Website optimization
  • Verbal and written communication

Timeline

Senior Digital Coordinator

Aquent Studios
11.2025 - Current

Content Manager

C-Suite Media (CSQ.com)
07.2022 - 11.2025

Editorial Assistant

Aptara
01.2022 - 05.2022

Communications & PR Intern

RVD Communications
08.2021 - 12.2021

Marketing Intern

Ploughshares Literary Journal
12.2020 - 05.2021

Publication Design Intern

ArtofLiving / PrimaMedia
05.2020 - 08.2020

Youth Programs Intern

826 Boston
08.2019 - 12.2019

Bachelor of Arts - Writing, Literature, & Publishing

Emerson College

Master of Fine Arts - Creative Writing

Arizona State University
Lauren Licona