Lauren Luterzo
Nazareth,Pa
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Patient Transporter
Lehigh Valley Hospital And Health Network
08.2023 - Current
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Shift Lead
Wayback Burgers
03.2022 - 07.2023
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Streamlined inventory management processes to reduce waste and increase profitability.
Sales Associate
Dicks Sporting Goods
08.2019 - 02.2020
- Increased sales revenue by building a strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- I achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Science - Psychology
Penn State
Center Valley, PA06.2026
High School Diploma -
Nazareth Area High School
Nazareth, PA06.2022
Skills
- Regulatory Compliance
- Patient Safety
- Bedside Manner
- Equipment Moving
- Customer Service
- Medical Terminology Knowledge
- Multitasking Abilities
Timeline
Patient Transporter
Lehigh Valley Hospital And Health Network
08.2023 - Current
Shift Lead
Wayback Burgers
03.2022 - 07.2023
Sales Associate
Dicks Sporting Goods
08.2019 - 02.2020
Bachelor of Science - Psychology
Penn State
High School Diploma -
Nazareth Area High School