Tap Dance
Lauren MacWhirter
Senior Sales Account Manager
Erie,PA
Summary
Experienced senior sales professional specializing in outcome-based solutions in the commercial technology sector. Recognized for developing cohesive, high-performing teams that deliver turnkey solutions focused on customer outcomes. Proven ability to formulate and implement high-impact sales strategies globally. Skilled in cultivating relationships with key customers, anticipating critical decision points, conducting necessary analyses, and resolving challenges throughout extended sales cycles. Demonstrated success in earning the trust of diverse customer bases, partners, and senior management teams, consistently delivering sought-after results and innovative solutions.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Senior Account Manager - RFS, Utilities, Oil & Gas
Zebra Technologies
07.2021 - 08.2023
- Managed named accounts within Utilities and Oil & Gas sectors, collaborating with customers, partners, and Zebra counterparts across North America, Europe, and South America as part of the newly formed Rugged Field Services team.
- Supported the Hospitality and MT&L team as the North American overlay specialist from 2021-2022.
- Exceeded $8 million quota by over100% selling Zebra Technology's handhelds, barcode, RFID, AMR, and services portfolio. Enhanced named accounts by integrating ISV WMS and supply chain software and services into customers' ERPs and other backend platforms.
- Established a reputation as a trusted advisor among domestic and international ISVs and channel partners. Recognized as a top performer for cultivating relationships, delivering outcome-based solution sales, and closely consulting to match needs with available solutions.
- Led successful presentations at customer meetings in Zebra headquarters. Orchestrated the first live demonstration integrating ISV software (AI, WMS, ERP) with Zebra hardware in Zebra's Futures Lab.
- Attended industry conferences and co-hosted events with Zebra ISV partners such as SAP, Android, and AWS, establishing new opportunities and valuable networking connections for future partnerships.
Executive Sales Account Manager
Telrepco
09.2020 - 07.2021
- Executed solution sales initiatives across 12 western states, focusing on rugged laptops, tablets, mobile video, handheld scanners, and mobile routing systems across Commercial Utility, Field Services, Warehousing, Transportation, and Public Safety sectors.
- Met $1 million in net new revenue and service targets for 2021 through effective use of interpersonal communication skills and product knowledge to develop and secure new customer relationships.
- Promoted cross-selling of additional products and services by building relationships and understanding customer business needs.
- Expanded sales opportunities to additional Commercial verticals and clients, including contractors, material suppliers, and construction professionals.
Business Development Executive
PCN Strategies
08.2016 - 02.2020
- Identified and pursued valuable business opportunities in the Commercial Utility and Public Safety sectors across the western United States. Developed turnkey solutions comprising rugged laptops, tablets, mobile video systems, handheld scanners, printers, and mobile router systems.
- Achieved over $5 million in net new revenue from 2017-2019, with a projected $20 million for 2020.
- Managed primary client relationships, overseeing both pre- and post-sale activities to meet customer's business needs across all project phases.
- Cultivated relationships with manufacturer and channel partners to boost product sales.
Director, Business Development
DataSource Mobility
11.2014 - 08.2016
- Mentored a sales team of four senior account managers across Commercial/Utility, Healthcare, and Public Safety sectors, specializing in rugged laptops, tablets, and handheld scanners, achieving over $2 million in net new sales.
- Successfully launched custom asset and inventory RFID software paired with manufacturer partner hardware in the Commercial & Public Utility sector, generating $875,000 in gross profit with one of the nation's top 12 utilities.
- Developed and optimized business development strategies aligned with company targets, product specifications, and budget considerations.
International Sales Representative
Yükseller Metal
10.2013 - 11.2014
- Represented Yükseller and its subsidiary Al Alüminyum as the sole native English-speaking liaison for international aluminum sales inquiries across Asia, Europe, and North America.
- Fostered partnerships with De.Tal Holding and TALCO, importing primary and downstream aluminum materials into Turkey from Tajikistan, Azerbaijan, and Georgia.
- Analyzed market trends using the London Metal Exchange (LME) and Metal Bulletin Aluminum Tracker & Index to set prices for primary and downstream aluminum products, ensuring competitiveness with domestic and international customers.
- Oversaw logistics for domestic and international shipments, ensuring timely delivery and quality assurance.
Education
Bachelor of Arts - Spanish, International Business
Pennsylvania State University State College
State College, PA 08.2008 - 2013.05
Skills
B2B Sales
Account Management
Sales Strategies
Technical Skills
Managerial Skills
Problem Solving
Market/Customer Knowledge
Business Planning
Affiliations
- Compassion International
- World Relief Foundation
- UNICEF
- National Association of Professional Women
Interests
Baseball, Soccer
Travel
Animal Rescue
Volunteering
Timeline
Senior Account Manager - RFS, Utilities, Oil & Gas
Zebra Technologies
07.2021 - 08.2023
Executive Sales Account Manager
Telrepco
09.2020 - 07.2021
Business Development Executive
PCN Strategies
08.2016 - 02.2020
Director, Business Development
DataSource Mobility
11.2014 - 08.2016
International Sales Representative
Yükseller Metal
10.2013 - 11.2014
Bachelor of Arts - Spanish, International Business
Pennsylvania State University State College
08.2008 - 2013.05
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