LAUREN MARSH
Waverly,Iowa
Summary
Motivated and dependable professional with experience in customer service, sales, childcare, animal care, and social media management. Known for strong communication skills, attention to detail, and the ability to work independently or collaboratively. Passionate about delivering excellent results and maintaining professionalism across all work environments.
Overview
8
8
years of professional experience
Work History
TIKTOK SHOP AFFILIATE & CONTENT CREATOR (TREND WAVE)
06.2025 - Current
- CREATED ENGAGING SHORT-FORM CONTENT FOR TIKTOK SHOP AFFILIATE MARKETING.
- COLLABORATED WITH BRANDS TO PRODUCE AUTHENTIC PRODUCT REVIEWS AND PROMOTIONS.
- TRACKED ANALYTICS TO IMPROVE CONTENT REACH AND CONVERSIONS.
- STAYED CURRENT WITH SOCIAL TRENDS TO MAINTAIN RELEVANCE AND ENGAGEMENT.
SOCIAL MEDIA MANAGER FOR INFLUENCERS / CONTENT CREATORS
01.2025 - Current
- MANAGED SNAPCHAT PRESENCE, CREATING ENGAGING CONTENT AND TRACKING PERFORMANCE METRICS.
- COLLABORATED WITH INFLUENCERS TO PLAN AND PRODUCE BRAND-ALIGNED VIDEOS.
- PROVIDED CREATIVE FEEDBACK AND ANALYZED TRENDS TO OPTIMIZE ENGAGEMENT.
- HANDLED COMMUNICATION AND COORDINATION THROUGH PROFESSIONAL EMAIL CORRESPONDENCE.
PET SITTER
01.2019 - Current
- PROVIDED COMPASSIONATE CARE FOR A WIDER RANGE OF ANIMALS INCLUDING DOGS, CATS, BIRDS, RABBITS, GUINEA PIGS, HAMSTERS, SNAKES, LIZARDS, TARANTULAS, SCORPIONS, HORSES, AND COWS.
- FOLLOWED SPECIFIC FEEDING, CLEANING, AND EXERCISE ROUTINES FOR EACH PET TYPE.
- MAINTAINED REGULAR COMMUNICATION WITH PET OWNERS AND ENSURED SAFETY AT ALL TIMES.
Pet Care Associate
Petsmart
Clearwater, FL
09.2025 - 04.2026
- Assisted customers in selecting appropriate pet supplies and products.
- Maintained cleanliness and organization of pet care areas and displays.
- Provided basic care for animals, including feeding and grooming tasks.
- Educated pet owners on proper pet care techniques and product usage.
- Monitored animal health and behavior, reporting concerns to management.
- Supported team members in daily operations and customer service needs.
- Operated cash register, handling transactions with accuracy and efficiency.
- Provided excellent customer service to all pet owners.
- Greeted pet owners and their animals in a friendly manner.
DAY CARE TEACHER - THE LEARNING LADDER
01.2025 - 07.2025
- SUPERVISED AND CARED FOR YOUNG CHILDREN, FOSTERING A SAFE AND NURTURING ENVIRONMENT.
- PLANNED AND IMPLEMENTED AGE-APPROPRIATE LEARNING ACTIVITIES FOR DEVELOPMENT.
- COMMUNICATED WITH PARENTS REGARDING CHILD PROGRESS AND DAILY ROUTINES.
- COLLABORATED WITH STAFF TO ENSURE A POSITIVE, ORGANIZED CLASSROOM SETTING.
AT&T; - SALES REPRESENTATIVE (BEYMARK INC)
08.2024 - 01.2025
- PROMOTED AND SOLD AT&T; WIRELESS PLANS AND DEVICES IN A HIGH-TRAFFIC COST CORE RETAIL SETTING.
- ASSESSED CUSTOMER NEEDS AND RECOMMENDED PERSONALIZED SOLUTIONS TO IMPROVE SATISFACTION.
- MET AND EXCEEDED MONTHLY SALES GOALS THROUGH CONSULTATIVE SELLING.
- MAINTAINED COMPLIANCE WITH AT&T; POLICIES WHILE PROCESSING ACTIVATIONS AND UPGRADES.
HY-VEE-ONLINE SHOPPER
01.2024 - 08.2024
- ACCURATELY PICKED AND PACKED ONLINE GROCERY ORDERS ENSURING FRESHNESS AND ORDER ACCURACY.
- VERIFIED SUBSTITUTIONS AND COMMUNICATED WITH CUSTOMERS FOR EFFICIENT ORDER RESOLUTION.
- MANAGED TIME EFFECTIVELY TO MEET FULFILLMENT DEADLINES DURING HIGH-VOLUME HOURS.
- MAINTAINED CLEANLINESS AND ORGANIZATION IN STAGING AND PICKUP AREAS.
BEAUTY ASSISTANT - ROOT PRETTY
04.2023 - 09.2023
- PUT MAKEUP ON CUSTOMERS
- SOLD PRODUCTS
- LABELED AND RESTOCKED PRODUCTS
VOLUNTEER - ANIMAL CARE & PET INVOLVEMENT
- ASSISTED IN ANIMAL SHELTERS WITH FEEDING, WALKING, AND SOCIALIZING ANIMALS TO IMPROVE ADOPTABILITY.
- MAINTAINED CLEAN AND SAFE SHELTER ENVIRONMENTS.
- PROMOTED ANIMAL WELFARE AND SUPPORTED COMMUNITY ADOPTION EVENTS.
Education
Associate's Degree - Liberal Arts
Community College
Skills
- Customer service
- Communication
- Sales and marketing strategies
- Social media management
- Content creation
- Analytics tracking
- Time management
- Organization
- Childcare
- Early education
- Animal care
- Social media strategy
- Brand collaboration
- Customer engagement
- Problem resolution
- Creative thinking
- Relationship building
- Calm under pressure
- Active listening
- Flexible and adaptable
- Dependable and responsible
- Teamwork and collaboration
- Training & Development
- Research
- Supervision and leadership
- Education and training
- Organizational skills
- Attention to detail
- Communication skills
- Team collaboration
- Sales techniques
Timeline
Pet Care Associate
Petsmart
09.2025 - 04.2026
TIKTOK SHOP AFFILIATE & CONTENT CREATOR (TREND WAVE)
06.2025 - Current
SOCIAL MEDIA MANAGER FOR INFLUENCERS / CONTENT CREATORS
01.2025 - Current
DAY CARE TEACHER - THE LEARNING LADDER
01.2025 - 07.2025
AT&T; - SALES REPRESENTATIVE (BEYMARK INC)
08.2024 - 01.2025
HY-VEE-ONLINE SHOPPER
01.2024 - 08.2024
BEAUTY ASSISTANT - ROOT PRETTY
04.2023 - 09.2023
PET SITTER
01.2019 - Current
VOLUNTEER - ANIMAL CARE & PET INVOLVEMENT
Associate's Degree - Liberal Arts
Community College