Lauren Matthews, BSN, RN, OCN
Registered Nurse
Richardson,TX
Summary
Seasoned nursing leader with team-building expertise, superior clinical skills and sound judgment honed over 10+ years of experience. Systematically build teams, maintain integrity and manage daily care with decisive approach and strong multitasking skills. Demonstrated success in enhancing team performance to boost patient care outcomes. Disciplined, adaptable, accountable, and self-motivated strategic professional. Passionate about process and quality improvement, clinical data management, problem-solving, and developing new methodologies to handle challenging operations. Favors a collaborative, team-work approach.
Overview
11
11
years of professional experience
Work History
Nursing Supervisor
Texas Oncology - Presbyterian Dallas
10.2014 - Current
- Managed the daily operations of a 36-chair infusion room and 14 FTEs in an outpatient, oncology clinic
- Increased staff retention through effective communication, mentorship, and professional development opportunities.
- Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
- Cross-trained existing employees and developed strategies to maximize team performance and efficiencies.
- Exceptional ability to collaborate with various members of the healthcare team including physicians, nurses, pharmacists, revenue cycle personnel, and executive leadership
- Enhanced patient care quality by implementing evidence-based nursing practices and protocols.
- Submitted proposal to the organization for PAXMAN billing reimbursement trial, garnered buy in from executive leadership and physicians, outlined framework, identified goals, developed processes, and implemented practice
- Participated in MIPS & Promoting Interoperability requirements and implemented initiatives. Familiar and comfortable working with Value-Based Care initiatives.
- Streamlined workflow for nursing staff by conducting regular department discussions and implementing process improvements.
- Centricity Business/Athena IDX SME and process development
- LeanTaas/iQueue SME, main contributor for product design, optimization, training and implementation. Spearheaded product design to enhance clinical outcomes while maximizing chairtime.
- Comfortable and familiar with different healthcare data types such as claims, encounters, authorizations and denials, enrollment, clinical, pharmacy, contract, and financial data from payors. Creates, interprets, and leverages clinical data.
- Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
Infusion RN (PRN)
HCA (Medical City Dallas)
02.2018 - Current
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Clinical Data Abstractor (part-time)
Flatiron Health
08.2021 - 03.2022
- Improved data accuracy by meticulously reviewing and abstracting clinical information from medical records.
- Enhanced workflow efficiency by utilizing electronic health record systems for accurate data entry and extraction.
- Streamlined data collection process by identifying trends and patterns in patient information, leading to more accurate reporting.
- Collaborated with cross-functional teams for better understanding of clinical trial objectives and data requirements.
Staff RN
Methodist Dallas Medical Center
01.2013 - 07.2015
- Enhanced patient care by implementing evidence-based practices and individualized care plans.
- Reduced medication errors through meticulous charting and close collaboration with the healthcare team.
- Promoted patient safety by adhering to infection control protocols and conducting regular health assessments.
- Improved patient satisfaction scores by providing compassionate, attentive, and empathetic care.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each patient''s needs.
- Provided education on disease management, self-care techniques, and preventive measures to patients and families.
- Coordinated discharge planning in collaboration with case managers, social workers, and other support staff for optimal continuity of care after hospitalization.
- Advocated for the needs of patients within the healthcare system while maintaining confidentiality and respecting patients'' rights.
Education
Master of Science - Nursing Informatics, Quality, & Safety
University of Texas At Tyler
Tyler, TX05.2025
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX05.2019
Associate Degree in Nursing - Nursing
El Centro College
Dallas, TX12.2012
Skills
- Clinical Quality Improvement
- Clinical Leadership
- Healthcare Technology
- Ethical Practice
- Effective Communication
- Problem Solving
- Patient Advocacy
- Team Building
- Critical Thinking
- Organizational Skills
- Conflict Resolution
- Process Implementation
Additional Information
- HER3-DXd USMA Nursing Advisory Board participant (2023)
- ACCC Webinar Speaker (2023)
Weathering the Storm: How Texas Oncology -m Presbyterian Cancer Center Dallas Safely Accommodated a 25% Surge in Scheduled Patients
After an Unexpected Closure
- ONS Bridge Conference Speaker (2021)
Ambulatory Infusion Staffing
- Dallas ONS Chapter Board Member (2019 - 2021)
Government Liaison
- ONS Capitol Hill Days Health Policy Advocate (2019)
Languages
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Affiliations
- ONS
Certification
- Registered Nurse (RN) Texas #832265 : 08/2024
- Oncology Certified Nurse (OCN)
- Basic Life Support (BLS): 05/2025
Timeline
Clinical Data Abstractor (part-time)
Flatiron Health
08.2021 - 03.2022
Infusion RN (PRN)
HCA (Medical City Dallas)
02.2018 - Current
Nursing Supervisor
Texas Oncology - Presbyterian Dallas
10.2014 - Current
Staff RN
Methodist Dallas Medical Center
01.2013 - 07.2015
Master of Science - Nursing Informatics, Quality, & Safety
University of Texas At Tyler
Bachelor of Science - Nursing
The University of Texas At Arlington
Associate Degree in Nursing - Nursing
El Centro College
Similar Profiles
Ta'Daizja HillTa'Daizja Hill
Scheduler at Texas Oncology- Medical City DallasScheduler at Texas Oncology- Medical City Dallas
Zachary OnyangoZachary Onyango
RN (Med Surg/BU/GU) at Texas Health Presbyterian Hospital, DallasRN (Med Surg/BU/GU) at Texas Health Presbyterian Hospital, Dallas
Gabriel Garcia Jr.Gabriel Garcia Jr.
Echo/Vascular Sonographer at Texas Health Presbyterian Hospital of DallasEcho/Vascular Sonographer at Texas Health Presbyterian Hospital of Dallas
Max AndersonMax Anderson
Audio Technician/Music Producer/DJ at Taboo DallasAudio Technician/Music Producer/DJ at Taboo Dallas
Aedan BorgkvistAedan Borgkvist
Combat Medic Specialist at United States Army ReserveCombat Medic Specialist at United States Army Reserve