Summary
Overview
Work History
Education
Accomplishments
Additional Information
Skills
Timeline
Hi, I’m

Lauren Maxwell

Freelance Marketer
Nashville,TN
Lauren Maxwell

Summary

Hi, I'm Lauren, a fractional marketer based in Nashville, TN. With over a decade of experience as a full-stack digital marketer and leader, I specialize in growth marketing and leadership. My mission is to help impact-driven businesses create and execute winning marketing strategies that help them reach their goals.

My approach to marketing is rooted in a deep understanding of my clients' businesses and their key performance indicators (KPIs). I work closely with my clients to develop strategies that are tailored to their unique needs and objectives, ensuring that every marketing initiative is designed to drive real results for both the business and the customer.

Whether you need help executing on projects or guidance in building out your marketing strategy, I have the skills, experience, and expertise to help you achieve your goals.

Here are a few highlights from my career:

  • Drove the marketing and process changes to take my Chick-fil-A restaurant from #1,220 to #24 in the nation in outside sales (that’s a 1,400% increase in 4 years).
  • Hired, trained, and coached marketing teams—including full-time, freelancers, and agencies—and has grown teams from the ground up starting as the first marketing hire.
  • Successfully transitioned EntreLeadership’s in-person conferences to digital conferences during the COVID-19 crisis resulting in an additional $2 million annual revenue in 12 months.
  • Created a predictable revenue engine for EntreLeadership live events. By driving for data visibility, incorporating email marketing, and clarifying marketing processes, B2B lead volume increased by 525% and total live event revenue grew from $8M to $15M.
  • Selected from over 120 marketers to receive the Ideal Team Player Award in 2019 and Pivot Award in 2020.
  • Increased monthly digital ad spend from $3K/month to over $30K/month at EntreLeadership while exceeding the business goal of 4X return on ad spend.
  • Managed six figure ad spend in 2022, while maintaining 5X return on ad spend

Overview

13
years of professional experience

Work History

Companion Pet Partners, Los Angeles, CA

Marketing Director
07.2022 - Current

Job overview

Own all aspects of marketing and revenue growth for Companion Pet Partners–a veterinary hospital company– including branding, new client acquisition, client retention, and recruiting.

  • Identified and onboarded key agencies and freelancers to support growth, including website hosting, paid advertising, and client communication
  • Manage budget of $600K annual paid spend, ensuring ROAS is 5X or higher
  • Drive data transparency across all marketing e orts
  • Oversaw rebrand of three hospitals

With Heart Marketing

Fractional Marketer, Owner
02.2021 - Current

Job overview

Manage marketing strategy, planning and execution work for clients from a variety of industries. Recent clients and achievements include:

Veterinary Cytology Schoolhouse

  • Identified opportunity to grow business and increase engagement through an email marketing strategy. Since joining as the fractional leader: Email list growth: +5,383 +11% increase in average open rates Outlined and launched 7 new email journeys based on customer profiles. These emails currently have a 66% average open rate
  • Planned an led end-of-year campaign resulting in $44,171 additional revenue Planned and led new year campaign resulting in additional $23,204 revenue Senior Transition Care—Leading the branding and launch of new company, Senior Transition Care

Team Cleppe Realtors

  • Lead the strategy and launch of digital marketing for established realtor team in the Nashville area

JOJO’s Chocolate

  • Outlined and led launch of D2C email marketing strategy for chocolate company

Kingdom Building Services

  • Created and launched website for residential and commercial window cleaning company

Seedbed

  • Served as fractional marketing leader, helping the company research and define their target audience and rebuild marketing e orts from the ground up based on customer learnings.

EntreLeadership, Franklin, TN

Associate Director of Marketing
11.2020 - 07.2021

Job overview

  • Responsible for all revenue growth, speaking into new product development, and hiring and leadership of marketing team members
  • Develop marketing strategies to drive awareness, engagement, sales-qualified leads, revenue, and client retention Implement marketing processes and SOPs
  • Serve as key stakeholder and driver in new product development, including price analysis, messaging, positioning, and launch planning
  • Lead team of marketing specialists and generalists to create and execute a full-funnel marketing plan
  • Oversee all marketing channels, including email, organic and paid media, content and SEO, podcast, webinars, direct mail, radio, and more
  • Assist in execution of marketing work as needed, including building paid media campaigns, building landing pages using LeadPages and Magnolia, setting up SMS campaigns, building and sending emails and email journeys
  • Manage marketing projects, prioritizing based on business goals and OKRs
  • Partner with other leaders across the business to improve workflow, collaborate on projects, and create clarity and alignment
  • Oversee budgeting, forecasting, and reporting across all marketing activities Hire, train, and coach marketing team members

EntreLeadership, Franklin, TN

Senior Marketer, Live Events
07.2016 - 11.2020

Job overview

  • Responsible for revenue growth, marketing planning and execution, and development of marketing team members
  • Drive the planning and execution of all marketing activities to exceed event lead and online sale goals
  • Partner with the production team to keep raising the bar on events (both in-person and virtual)
  • Own event marketing calendar, partnering with sales and production team on launches, promotions, etc.

Chick-fil-A, Nashville, TN

Marketing Director
11.2011 - 07.2016

Job overview

  • Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Hired, trained, and coached all marketing and catering team members
  • Owned the strategy and plan to grow revenue and increase profits
  • Planned promotions to drive store traffic and increase revenue
  • Built catering and sales team from the ground up, growing team to 5 full-time team members
  • Planned and executed a full calendar of activities and events to engage with the community, growing our brand and impact
  • Traveled the United States to open new stores, leading marketing and community events to build awareness of new stores and maximizing store opening revenue
  • Manage all aspects of the store catering and sales to ensure quality, customer service, and maximize revenue

Books-A-Million, Mt. Juliet, TN

Store Manager
01.2010 - 11.2011

Job overview

  • Store manager responsible for leading a team of associates, customer service, scheduling, merchandising, and sales training.

Education

Union University

Bachelor of Science from Business Administration
DECEMBER 2009

University Overview

  • Graduated Cum Laude, 3.5 GPA
  • Member of SIFE (Students in Free Enterprise)
  • Student Ambassador

Accomplishments

Accomplishments
  • Awarded "Ideal Team Player" Award (2019)
  • Awarded "Pivot" Award (2020)
  • Storybrand Copywriter Certified

Additional Information

Additional Information
  • Enneagram: 3
  • Myers-Briggs: ISTP
  • DISC: High “S”, High “I”

Skills

  • Market Strategy & Planning
  • Email Marketing
  • Paid Advertising
  • Promotional Campaigns
  • Messaging Strategy
  • Digital Marketing
  • B2B Marketing
  • Launch New Products
  • Event Marketing
  • Customer Retention Strategies
  • Lead Generation

Timeline

Marketing Director
Companion Pet Partners
07.2022 - Current
Fractional Marketer, Owner
With Heart Marketing
02.2021 - Current
Associate Director of Marketing
EntreLeadership
11.2020 - 07.2021
Senior Marketer, Live Events
EntreLeadership
07.2016 - 11.2020
Marketing Director
Chick-fil-A
11.2011 - 07.2016
Store Manager
Books-A-Million
01.2010 - 11.2011
Union University
Bachelor of Science from Business Administration
Lauren MaxwellFreelance Marketer